Recently had an issue where Worksite 10 Filesite was remembering a credential even though we had wiped it from the client. Turns out there is some heavy credential Caching in FileSite/Desksite and this is the way you need to clear old credentials : 

  1. Stop the iwsingleton.exe process in taskmanager
  2. Clear C:\Users\%username%\AppData\Roaming\Interwoven
  3. Delete the following Windows Credential in Windows 10

 

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The Web uses port 443 ( SSL ) TCP

The client uses port 1090 TCP

The client Auth used 1091 TCP

These all need to be open on the router for iManage URL connection to work externally. Also the below registry items need to be set for it to force the client to use a dedicated port instead or the normal client default

 

64bit

[HKEY_LOCAL_MACHINE\SOFTWARE\Interwoven\Worksite\8.0\Common\Options]

"Use Hosted DM"="Y"

"Hosted DM ServicePort"=dword:00000442 ( Decimal 1090 )

"Enable Hosted DM SSL"="Y"


32bit

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Interwoven\Worksite\8.0\Common\Options]

"Use Hosted DM"="Y"

"Hosted DM ServicePort"=dword:00000442

"Enable Hosted DM SSL"="Y"
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How to save existing Document library as Template

Login to Sharepoint then navigate to the Document Library

Go to Library Settings

Save template ( with or without the content ) 

Next go to the Site where you want to create the new Library and create a new App ( NOT Document library )

Search for your new Template

And Add this with the new Name

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Recently a client had the following come up on their StoreFront Event Viewer

Failed to launch the resource ‘WTCITRIX.XenApp Desktop $S1-1’, unable to obtain a ticket from the configured Secure Ticket Authorities.

 

This is usually mimicked with an Error on the reciver end

Connection to “Desktop” Failed with Status (Unknown client error 0)

Make sure your Citrix StoreFront is configured with the STA details in the NetScaler Gateway section (remember you only need to use the STA in case of remote users, for which you would have to configure a NetScaler Gateway). They need to be the same also clear DNS cache if you have recently updated a DNS Record

Similarly the NetScaler itself is configured with the STA details. 

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Trying to add a secondary Storefront server came up with an error during propagation of settings : 

 

Failed to get the end status of the sever configuration update.
System.ServiceModel.FaultException, System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
Access to the path ‘C:\Program Files\Citrix\Receiver StoreFront\Receiver Clients\Windows\CitrixReceiver.exe’ is denied.
at Citrix.DeliveryServices.ConfigurationReplication.WCF.ConfigurationReplication.EndUpdateConfiguration(IAsyncResult asyncResult)

 

Looks like the same issue as https://pariswells.com/blog/research/import-stfconfiguration-an-error-occurred-configuring-storefront-diagnostics-method-invocation-failed-because

Deleting : C:\Program Files\Citrix\Receiver StoreFront\Receiver Clients\Windows and \Mac Fixed this issue

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Recently trying to install VDA on a server 2016 server and it comes up with the below error trying to install Remote Desktop Session Host

Error Id: XDMI:334CF235

Exception:
Citrix.MetaInstaller.MetaInstallerException ‘dism’ component failed to install with error 0x800f080c.
at Citrix.MetaInstaller.Prerequisite.RdsComponents.Install(InstallationContext context)

at Citrix.MetaInstaller.InstallationManager.InstallComponent(InstallableComponent component, InstallationContext installContext)

 

Looking in the logs it’s failing when running this :

dism /quiet /norestart /english /online /enable-feature /featurename:Remote-Desktop-Services /featurename:ServerMediaFoundation /featurename:AppServer /featurename:InkAndHandwritingServices /featurename:DesktopExperience

When I run this manually I get  : 

Feature name DesktopExperience is unknown. 
Feature name InkAndHandwritingServices is unknown.

This is actually already bundled in 2016 , you will need to install VDA 7.11 ( the minimum version that supports Server 2016 ) 

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User-added image

The services could not connect to the database.

Possible reasons for the message:

The database server may not be allowing remote connections, make sure the database server is setup correctly and that the firewall in not blocking the connections.

The KB here did not help me : https://support.citrix.com/article/CTX233581

Solution:

Set the service : SQL Server Browser to Automatic and Start

Make sure TCP/IP is enabled and a TCP port is set ( If this is not the database service will need to be restarted ) 

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This is because you cannot make changes in Live

If you look top right you can see the current status

Click File and Select Mode

Choose Offline Mode

Make the changes you need then click and save

Change back to Online Mode

Push Save and Make live

 

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