Recently had an issue where Worksite 10 Filesite was remembering a credential even though we had wiped it from the client. Turns out there is some heavy credential Caching in FileSite/Desksite and this is the way you need to clear old credentials :
- Stop the iwsingleton.exe process in taskmanager
- Clear C:\Users\%username%\AppData\Roaming\Interwoven
- Delete the following Windows Credential in Windows 10
The Web uses port 443 ( SSL ) TCP
The client uses port 1090 TCP
The client Auth used 1091 TCP
These all need to be open on the router for iManage URL connection to work externally. Also the below registry items need to be set for it to force the client to use a dedicated port instead or the normal client default
[HKEY_LOCAL_MACHINE\SOFTWARE\Interwoven\Worksite\8.0\Common\Options] "Use Hosted DM"="Y" "Hosted DM ServicePort"=dword:00000442 "Enable Hosted DM SSL"="Y"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Interwoven\Worksite\8.0\Common\Options] "Use Hosted DM"="Y" "Hosted DM ServicePort"=dword:00000442 "Enable Hosted DM SSL"="Y"
How to save existing Document library as Template
Login to Sharepoint then navigate to the Document Library
Go to Library Settings
Save template ( with or without the content )
Next go to the Site where you want to create the new Library and create a new App ( NOT Document library )
Search for your new Template
And Add this with the new Name
Driver for Windows 10 64bit can be found here :
Recently a client had the following come up on their StoreFront Event Viewer
Failed to launch the resource ‘WTCITRIX.XenApp Desktop $S1-1’, unable to obtain a ticket from the configured Secure Ticket Authorities.
This is usually mimicked with an Error on the reciver end
Connection to “Desktop” Failed with Status (Unknown client error 0)
Make sure your Citrix StoreFront is configured with the STA details in the NetScaler Gateway section (remember you only need to use the STA in case of remote users, for which you would have to configure a NetScaler Gateway). They need to be the same also clear DNS cache if you have recently updated a DNS Record
Similarly the NetScaler itself is configured with the STA details.
Trying to add a secondary Storefront server came up with an error during propagation of settings :
Failed to get the end status of the sever configuration update.
System.ServiceModel.FaultException, System.ServiceModel, Version=188.8.131.52, Culture=neutral, PublicKeyToken=b77a5c561934e089
Access to the path ‘C:\Program Files\Citrix\Receiver StoreFront\Receiver Clients\Windows\CitrixReceiver.exe’ is denied.
at Citrix.DeliveryServices.ConfigurationReplication.WCF.ConfigurationReplication.EndUpdateConfiguration(IAsyncResult asyncResult)
Deleting : C:\Program Files\Citrix\Receiver StoreFront\Receiver Clients\Windows and \Mac Fixed this issue
Recently trying to install VDA on a server 2016 server and it comes up with the below error trying to install Remote Desktop Session Host
Error Id: XDMI:334CF235
Citrix.MetaInstaller.MetaInstallerException ‘dism’ component failed to install with error 0x800f080c.
at Citrix.MetaInstaller.Prerequisite.RdsComponents.Install(InstallationContext context)
at Citrix.MetaInstaller.InstallationManager.InstallComponent(InstallableComponent component, InstallationContext installContext)
Looking in the logs it’s failing when running this :
dism /quiet /norestart /english /online /enable-feature /featurename:Remote-Desktop-Services /featurename:ServerMediaFoundation /featurename:AppServer /featurename:InkAndHandwritingServices /featurename:DesktopExperience
When I run this manually I get :
Feature name DesktopExperience is unknown.
Feature name InkAndHandwritingServices is unknown.
This is actually already bundled in 2016 , you will need to install VDA 7.11 ( the minimum version that supports Server 2016 )
The services could not connect to the database.
Possible reasons for the message:
The database server may not be allowing remote connections, make sure the database server is setup correctly and that the firewall in not blocking the connections.
The KB here did not help me : https://support.citrix.com/article/CTX233581
Set the service : SQL Server Browser to Automatic and Start
Make sure TCP/IP is enabled and a TCP port is set ( If this is not the database service will need to be restarted )