iManage/WorkSite Not showing Attachment Icon for Emails with Attachment ( Desksite )

Recently a user found that an email with an Attachment when Files into iManage/Worksite did not show the “Attachment” icon . e.g the below email actually had an attachment

More research shows that anything filed using the “ThinClient” , which is users Dragging and Dropping emails into iManage using Desksite instead of using the the EMM Toolbar

Has this problem. The workaround is to use Outlook to File Items instead of Desksite

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