Posted by paris on Jan 26, 2012 in
Fixes A 2008 R2 Terminal Server with ACT 2012 installed, had been setup for Outlook Syncronisation. This gives it the user the opportunity to add Emails to Act Contacts. To set this up
Close Outlook.
Open up Act to the correct Database
Click on Tools then Preferences then Email and Outlook Sync. Then click on Email System Setup
Run through the Wizard for Outlook and add the correct PAD file. If you remove and readd the PAD file it refreshes the address list. You can leave all the other fields as defaul then Finish
Reopen up outlook and you should see the following, under Add In’s for Outlook 2010
After doing this , if the Quick Attach part dissapears randomly in Outlook sometimes you need to re add the ACT address book
To do this , Open Outlook 2010
Click File , Account Settings , Account Settings Again
Go to the far right address book tab. If you don’t see the ACT! Address Book
Go to New , Addiotinal Address Books, Choose ACT! Address Book. It will ask you for the PAD File, make sure this is correct then click Close and Next
Close down Outlook and Reopen
Posted by paris on Jan 26, 2012 in
Fixes 
Recently when setting up a domain which was already being filtered and hosted by Microsoft forefront into Office 365, Upon changing the nameservers, the MX records correctly updated from mail.global.frontbridge.com to 365′s one (domain.outlook.com) , however the email still flowed to the host setup up in Frontbridge instead of the 365 Mailbox
The local UK support number for Office 365 : 02034506455 did not pick up after 2 x 30minute sessions with holding music!
Next I tried Frontbridge International Support : 0018662917726 ( Which is free to call via Skype from anywhere ! ). Luckily a helpful techican ‘Mudassir Ansari’ helped me with the following :
You can fix this issue by performing the following ( pretty sure this will work to BPOS as well as 365) :
Make sure your domain is verified in Office 365 and the correct DNS is set or nameservers migrated
Download and install the Migration Tools 32bit here : http://www.microsoft.com/downloads/en/details.aspx?familyid=9ed5f4c1-7f0b-4506-a214-32093af6147a&displaylang=en
Go into your frontbridge control panel and disable the domain , then delete it!
Open a Power Shell Window
Enter this command : $LiveCred = Get-Credential
Enter your office 365 administrator Details
Enter this command : $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://ps.outlook.com/powershell/ -Credential $LiveCred -Authentication Basic -AllowRedirection
Then this command : Import-PSSession $Session
Then this command : Set-AcceptedDomain **ENTER YOUR DOMAIN HERE** -OutboundOnly $true
Wait 2-3 Minutes
Then this command : Set-AcceptedDomain **ENTER YOUR DOMAIN HERE** -OutboundOnly $false
Then wait for Microsofts Cloud SMTP Servers to Update , in my instance it took 15 minutes
Tags: FOPE to 365, fope to BPOS, forefront to 365, forefront to BPOS, mail.global.frontbridge.com, transfer a domain from FOPE ( Forcefront/Frontbridge ) to Microsoft 365 / BPOS
Posted by paris on Nov 18, 2011 in
Fixes 
When trying to open my RDP Client MSTSC.exe , it gave me the follow error: “Remote desktop connection has stopped working” , after looking at the crash it seemed the fault had occured with mstscax.dll
I found the file from a working Windows 7 SP1 32bit machine here : http://pariswells.com/upload/mstscax.zip and copied and replaced the dll in C:\Windows\System32\mstscax.dll , which fixed the issue
To get round the trusted installer , you will need to give yourself ownership of the file , then change the security settings so you have full write access to it
Tags: mstscax.dll, remote desktop connection has stopped working, Windows 7
Posted by paris on Nov 12, 2011 in
Fixes 
Recently after trying to set file associations for a .accdb file ( Access 2007 / 2010 file type ) , when trying to open an .accdb file it would display the .accdb “is not a valid Win32 Application”.
When trying to right click on the file and choose “open with” and find the MSACCESS.exe executable in C:\Program Files\Microsoft Office\Office 14 ( 2010) Office12 ( 2007\ it would still display the same error message. If you opened Access up and went to file open , and find the file manually it would open the file correctly. The issue is the file associations are set in Explorer , so you have to reset the file associations, then restart explorer for them to work.
Go to Regedit and deleted the following key : HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.accdb
Then download this , and run it :
http://www.pariswells.com/upload/fixaccdbfileassoc.zip
Now go to CTRL ALT Delete , Task Manager , Find Explorer.exe under processes, End the process. Then go to File and Run and type in Explorer.exe and press enter. You should now be able to open your .accdb files. A restart would of also performed this acction
Tags: .accdb, not a valid win32 application, Office 2007 RunTime
Posted by paris on Oct 25, 2011 in
Fixes 
I was installing Blackberry Enterprise Server 5.03 on a Small Business Server 2008 Box. Following through the receommend guide here http://www.edutech.me.uk/bes-express/installing-bes-express-on-sbs2008-server/
However after the reboot of the server it brought up the Database Management prompt and would not allow me to select a Local Server even though I had asked the Blackberry setup to create a New Database. Looking through the SQL Server 2005 Configuration it didn’t look like the BLACKBERRY Database had been setup. After a brief look online it looks like the blackberry account ( besadmin ) setup needs to modify through Active Directory via the following:
Account tab > Account options: Select option: Use Kerberos DES encryption types for this account.
I made the change, uninstalled the software and went through re installation again , and after the reboot , the database had been created this time and setup was able to complete
Tags: Blackberry Enterprise Server, Only Remote SQL Available Local Greyed Out
Posted by paris on Oct 4, 2011 in
Fixes 
After installing Sage Payroll 2010 on a Windows 7 machine the program loads with a splash screen then disappears. Even after running is with administrator rights and Windows XP compatibility mode the issue still occurs.
The fix is to Open a Command Prompt Screen , Start , Type CMD right click and run as administrator
Enter “regsvr32 msxml3.dll”
Reinstall Sage Payroll Over the Top
Sage Payroll now works !
Tags: regsvr32 msxml3.dll, Sage Payroll 2010 Splash Screen Goes Away
Posted by paris on Sep 14, 2011 in
Fixes 
Recently I was trying to install Windows 7 on a custom built system with an asus m2n-sli deluxe motherboard. When running through the Windows 7 Setup , the screen would stay on the “Starting Windows” screen and then eventually come back with a Blue Screen with the Error machine check exception. I tried different power supplys , windows disks and memory. Eventually I found machine check exception is in fact an issue with the processor speaking to the memory. I increased the CPU voltage from 1.41 volts to 1.51 and increased the DDR2 memory to 1.9v and Windows 7 setup went through fine!
Tags: asus m2n-sli deluxe, Windows 7 Installation Setup stuck on "starting windows", windows 7 machine check exception
Posted by paris on Sep 2, 2011 in
Fixes 
Recently a user synced his iphone to an SBS 2003 box , however email would only come through when their Outlook was open recieving mail , or the user would read the email in Web Access. This is an issue to do with Active sync and Trend Antivirus that the below registry entry fixes :
Browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MSExchangeIS\VirusScan via regedit
Change the value of “ProactiveScanning” to 1 and close.
Restart IIS and Exchange services to make sure it gets applied.
Tags: new emails unless Outlook is open, Outlook Open for Iphone Recieve Emails, Read emails webacess come through on iphone
Posted by paris on Jul 28, 2011 in
Fixes 
If you run a “locked down” group policy model and need users to add new network and local printers to their machine without being Local Administrators you will need to configure the below group policy. This will stop the UAC Box in Windows 7 coming up and asking to administrator permissions to run “C:\windows\system32\NtPrint.exe”. This can be applied through a domain controller via a networked group policy or locally using gpedit.msc
In Windows XP this setting is configured in
User Configuration -> Administrative Templates -> Control Panel -> Printers
However in Windows 7 this setting is configured in
Computer Configuration -> Policies -> Administrative Templates -> Printers : Point and Print Restrictions
N.B. If you want to deploy the below group policy you will need to have your Domain Controllers up to the 2008 R2 Schema or use this tool to Modify the Windows 7 Policy
http://blogs.technet.com/b/iftekhar/archive/2009/08/13/remote-server-admin-tools-rsat-for-windows-7-now-available.aspx
You need to set Point and Print Restrictions to DISABLED
Tags: C:\windows\system32\NtPrint.exe, Install Printer Without Being Local Administrator, PSetupElevatedInstallDownloadLegacyDriverW, User Account Control Adding Printer
Posted by paris on Jul 6, 2011 in
Fixes 
When a user tried to open a PDF Document via Adobe Reader X after an Adobe Reader Update it produced the following error message
“
Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement”
I thought this related to the End User License Agreement of Adobe Reader , so I tried to open it standalone but it did not bring the terms and conditions. The machine previously had Adobe Acrobat 8.0 Installed as a trial , but this was unistalled so Adobe Acrobat 6.0 Licensed copy could be installed. I tried to open adobe acrobat 6.0 however there was no End User License Agreement either.
It looks like Adobe leaves some old registry information , so a complete unistall of Adobe Products on the machine and reinstall should fix the problem. However an easy fix, is to open up Adobe Ready , Go to
Edit / Preferences / General
Then tick the box to “Enable Protected Mode”
Tags: Adobe Acrobat 6.0, Adobe Acrobat 8.0, Adobe Reader X Protected Mode, Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement
