Make sure your version of Office 2013 is Greater than  15.0.4625.1000

You have the following registry key 

Registry Key









Install Skype for Business Online, Windows PowerShell Module:

After installing this I had trouble including the modules via : Import-Module SkypeOnlineConnector with the error

Import-Module : The specified module ‘SkypeOnlineConnector’ was not loaded because no valid

Skype for Business management shell installs in this location : C:\Program Files\Common Files\Skype for Business Online\Modules\

I used the below in Powershell to insert the .psd1 manually into my powershell


Import-Module -Name “C:\Program Files\Common Files\Skype for Business Online\Modules\SkypeOnlineConnector” -Verbose

Import-Module -Name “C:\Program Files\Common Files\Skype for Business Online\Modules\LyncOnlineConnector” -Verbose

This will still give the error Get-CsOAuthConfiguration : The term ‘Get-CsOAuthConfiguration’ is not recognized as the name of a cmdlet

Sign into 365 with your creds

$cred = Get-Credential

$session = New-CsOnlineSession -Credential $cred -Verbose

Import-PSSession -Session $session

I was then able to run

Set-CsOAuthConfiguration -ClientAdalAuthOverride Allowed

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It seems on some setups Office 2016 limits the search items display to 75






SearchResultsCap overrides how many items are viewable in your search results. 0 is all.

DisableServerAssistedSearch disables the server-side search engine and uses your local computers search

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Login to Webportal of printer

Go to Administration

Then Setup 

Then General

Scroll down to SNTP Service

Enable this and enter the IP of a two time servers

Make sure the Date & Time above are on the right timezone

Click Save and it will reboot the printer.

Here is how you can set it on the printer : 

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So you have configured your IP Office System with IP’s on your LAN 1 and LAN 2 ports however you want it to access the internet, how do you set the default gateway?

You will need to go to IP Route and set the default route for Traffic

IP Address ( ) ( All Addresses )

IP Mask ( )  ( All Addresses )

Gateway IP Address : IP of your gateway 

Destination: the Lan port that is on the same network as the Gateway

Now how do you test using a ping?

You will need to go to the computer with the Avaya IPO Client and open Avaya System Status

go to the IP Networking section at the bottom and expand it, then click on IP Routes. At the bottom of this page you will see a button labelled Ping. Clicking on it allows you to choose the interface to ping from and then also a box to enter the address to ping.


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  1. Server to install MAP onto ( this will install a SQL instance as well ). This server will need to be on constantly for 7 days
  2. V-Mware Login to ESX if they have this ( If they have Hyper-V ignore ) 
  3. An Account to Query your Domain and Computer accounts and OU where your servers list
  4. Administrator Logining to All servers for WMI Pooling as well as machines not on the domain such as Linux Machines ( Root ) 
  5. SQL Logins for SQL Servers
  6. If logins cannot be given or SSH does is not allowed below will need to be prepared for each machine
    1. Machine OS
    2. Physical and Virtual CPU Count
    3. Memory
    4. Number of Disks with Size and Free Space
    5. Rough Monthly Network Throughput
    6. Any High Disk I/O Operations


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How to Configure Promoted Links

Promoted Links are very useful and frequently used features in SharePoint. By using the prompted links, users can display links as icons or tiles on the web page.

This document covers the bellow points;

  1. Add a Promoted Link App
  2. Add Items to a Promoted Links App
  3. Edit Items in an existing Promoted Links APP
  4. Add a Promoted Links App

If you want to use a SharePoint Promoted Links in your web site, Promoted Links App should be added first in to the site.

Click on “Add an app” option in SharePoint Online menu.

Click on “Promoted Links” tile in “Apps you can add” section. Give it a name for the new Promoted Link list and hit create.

This will create a new Promoted Links list and you can find it in “Site Contents” area.

  1. Add Items to Promoted Links App

Click on the newly created Promoted Link list in “Site Contents” section. Click on “All Promoted Links” link or click “List” from the top ribbon.

If you clicked on “List”, select “All Promoted Links” option from “Current View” dropdown.

User will be redirected to “Add Items” mode in the newly created Promoted Link list.

Hit “new item” to add a promoted link.

Fill the next form with the necessary details that you want to display in the Promoted Links tile. Following are the parameters in the form;

Title: When a page is rendered, this will be displayed as the default tittle in the link.

Background Image Location: This is the image location for the background image. It is recommended to upload background images to the user’s SharePoint site and copy the URL from there to fill this field in.

Description: This will be displayed when a user takes the mouse over the Promoted Links tile.

Link Location: This is the redirection URL.

Launch Behavior: Users can specify how the new page should be opened.

Order: This is an integer filed that specifies the order of the tiles in Promoted Links App.

  1. Edit Items in an existing Promoted Links App

Go to “Site Contents” and click on the “Promoted Links” list that you want to do the modification.

If the items are displayed in “Tiles” view, go through the “List” tab in the ribbon and get the items changed into “All Promoted Links” view.

Click on the “Edit” icon of the item that you want to modify. If the “Edit” icon is not available, click the item and select “Edit Item” from the “ITEMS” tab in the top ribbon.

Change the details as you wish and it “Save” to complete the modifications.

For example; if you want to change the background image of the link;

Upload the images in to “Site Assets” (Can be found in “Site Contents” section) library of the site collection.

Click on the image that you uploaded. Click on “Copy link” button. Then click on “Copy” button.

Now, edit the “Promoted Link” item and replace “Background Image Location” with the copied new image location.

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We are seeing an increasing number of reports from customers who are using I-phones and have recently updated to IOS 11, that are unable to call businesses who have Avaya and or Cisco CPE’s. Below is a short non-technical description, in my words and a fix that can be implemented on customer CPE’s.

1. It appears that the data packet size has changed in the new upgrade and it appears that there is larger header information in those packets now.
2. This larger packet size is unreadable for Avaya phone systems that are using UDP (undefined Protocol) as they are not being able to put the packets back together upon receiving them.

The Fix is to change the CPE/Phone system to use TCP instead of UDP. Once done, regardless of the 4G or 3G setting, calls should work.

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Recently on a new PC I need to expand a HD disk to another larger HD. Upon boot up the Keyboard and Mouse wouldn’t work

I upgraded to TrueImage 2019 via the Iso link

I followed online advice of when getting to Acronis Menu pressing F11 and typing

quiet acpi=off noapic


In the end I just used CloneZilla Image with These Instructions

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The attached files listed below have been blocked. This is because they contain potentially harmful links. If you believe this is a mistake, please contact your administrator.

This means your Attachement has been blocked in the Sandbox , however you can release this

Login to the Admin Portal of Mimecast

Go to Monitoring, then Attachments

Release the blocked Attachment

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