A user was setup to connect to his Small Business Server by PPTP VPN for file access. This was working all round the world, but when he came back home it stopped connecting. The user was on Virgin Media, however I knew from other users that Virgin ISP did not block this on their network. After logging into the SuperHub Router on default IP 192.168.0.1 and the default credentials admin and password changeme.

I found out the PPTP Passthrough was unticketd in the Content Filtering Menu and Services Submenu. After enabling this again , he connected straight away!

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Further to my Easyspace post regarding TXT Updates , I tried to update TXT records for domain authentication for Office 365 on a new domain , however again, there was no where in plusnet’s manage DNS control panel to do this. A call on their support number, produced the fact they do not support TXT DNS Record updates.

Luckily in 365 there is another way to verify domain ownership which  is to use a low priority dummy MX record, which plusnet did allow. However … Microsoft utilise SRV records for Microsoft Lync to work. As Plusnet do not support these, or allow the changing of nameservers to Microsoft’s own ( Ns1.bdm.microsoftonline.com and Ns2.bdm.microsoftonline.com), I had to move the domain to 123-reg.co.uk a free transfer and allowed me to update the nameservers

All this would have been nice at : http://www.plus.net/support/hosting/domains/domain_admin_dns.shtml !

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If you find Protrace files appearing on your desktop on your local machine or terminal server this is due to a database engine called Progress. If you open up the files which usually end in a .random number in notepad you should see a header such as :

PROGRESS stack trace as of Wed Nov 30 16:06:55 2011

From progress site  :

A protrace files (also called stack trace) is a report generated to aid in debugging by showing where exactly an error occurs. The last few stack frames often indicate the origin of the problem or the bug.  A protrace file is generated from a core file. A core file is generated by an error in a Progress executable.  A protrace file is a stack trace from a Progress session that had a serious error. The protrace file is created from a core file being ‘unwound’ by an operating system utility.

They are usually created when a user crashes out of a session or a session ends abnormally, so you can delete these of your own accord or forward them onto your database/program developer!

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Recently a client using an open source ASP CMS system to edit a website was having with the CMS’ page timing out due to script errors. It seemed it was timing out on the MCE editor part of the page. Checking the local firewall on the machine , disabling the anti virus did not resolve the issue. I then tried to VPN to another site , which used a different default gateway ( Router ) and it worked straight away.

Upon diagnoses of the local router a ‘BT 2Wire’, it seemed the advanced filewall settings where causing the issue. As soon as we turned off Stealth Mode it fixed the issue

http://btbusiness.custhelp.com/app/answers/detail/a_id/10866/~/editing-advanced-firewall-settings

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Recently a client had bought a Philips LFH2310/00 Dictation Foot Pedal to go with a Philips LFH9375/00 Dicatation Device

The dictaphone came with SpeechExec Dictate software, however after playing around with the settings, it seems the foot pedal was only recognised in ‘SpeechExec Dictate Pro‘. To purchase this Pro license it was going to an extra cost around £135

One issue I had with this software anyway was that you could not assoicate .DSS or DS2 files with the Philips Speed Exec Player.  This means you would have to save the file on your computer and open through the Philips Speed Exec Player each time instead of just doubling click on the DSS File.

After some searching around, I found some free Software which works with the foot pedal and file assoication for anyone else with this issue here’s the link : http://www.nch.com.au/scribe/index.html

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Most Cloud Services such as Frontbridge or Google Apps now require you to verify ownership of your domain with a TXT DNS Record. I recently had to update this for a domain hosted with Easyspace and a quick search around the control panel and google for how to add this proved fruitless. Their control panel only gives you A Record, MX or CName…

Turns out after further investigation, you can’t do this yourself and you either have to raise a support ticket through your Customer Login or a bit quicker – call them on

Support : 0370 755 5066 ( 0370 calls are charged at a local rate in the UK )

Over the phone , they will give you an email to send the request to. This can take up to 3 hours for them to action , then another few hours to propagate

This information would have been really useful on here

http://helpdesk.ufindus.com/faq.php?do=article&articleid=1488 Where they tell you what a TXT Record is , or their DNS Records Page

http://helpdesk.ufindus.com/faq.php?do=article&articleid=1558

Hope this information helps someone else!

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After helping someone setup dual monitors on their computer with a Nvidia Geforce graphics card on Windows XP, the Nvidia drivers did not allow me to choose Dual View as an Nview option. The only options where to span or to clone. I was usuing the latest graphics drivers off the Nvidea site. I checked the display settings in Windows XP but the Nvidia drivers were only passing Windows XP a single Monitor ( Due to the Spanning Technology)

Tips online sugessted using “regedit” from the command prompt and search for “DisableDualView” and change value 0 to 1 however after a search I couldn’t find this record

Also check in HKEY_LOCAL_MACHINE\SOFTWARE\NVIDIA Corporation\Global\NVTweak and set the NvCplExposeWin2kDualView value to “0” instead of 1 however I could not find this.

I rolled the drivers back to a previous version noted ( Uninstall the previous nvidia software) : http://www.nvidia.com/object/winxp-258.96-whql-driver.html , rebooted the machine , and this removed the Spanning Technology and allowed Windows XP to see both monitors and enable dual desktops!

I’ve heard this issue can be caused if you have a grahics card with a DVI and VGA output , and you convert the DVI into back to VGA

HKEY_LOCAL_MACHINE\SOFTWARE\NVIDIA Corporation\Global\NVTweak and set the NvCplExposeWin2kDualView value to “0”chec
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Sometimes people want to send an email to all the people who have ever emailed them , like a big company name change / email address etc. I was looking for some software to do this , but turns out you can do this via a Macro

 

  • Open Outlook
  • Press the ALT+F11 to open the Macro Editor
  • Click on Tools , References and make sure Microsoft Scripting Runtime/Dictionary is ticket
  • Press ok , then on the left hand side , choose the project 1 , microsoft outlook object and ThisOutlookSession
  • Copy the following code from the raw paste data here
  • Press the F5 Key to run the macro , and you should be ask to choose a folder
  • Press the Ctrl G Key after the Macro has run ( Might take some time depending how big the inbox is ) to bring up the results below
  • You can then copy this into a text file , or in a BCC to To filed to send off the email

would like to reference help from http://geekswithblogs.net/VROD/archive/2008/11/08/126878.aspx

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Setting up a Draytek or your own router with Bethere or 02 is different from usual ISP’s. If your draytek’s show time is up and synced but your router is stuck on “Starting PPP” then “PPP Shutdown” when pressing Dial PPPoa , then you might want to try this : Instead of PPPoe/PPPoa Authentication , choose MPoA (RFC1483/2684) and enter the settings here. 1483 Bridged LLC is the right option with VPI: O and VCI: 101 ( You won’t need a username and password ) Settings from O2’s site are here  : http://www.o2help.co.uk/broadband-settings/
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When an RDP session is opened from a shortcut it will be displayed on the last screen it was maximised and closed on. Sometimes you might want to change this and hard code it into the RDP File. If you create an RDP Configuration file ( Open up Remote Desktop and configure the settings and server address) Choose options and save the settings to a location. Open up the RDP file and depending on which screen ID you want it to open on add the following screen mode id:i:1  (Screen 1) screen mode id:i:1  (Screen 2) Save the file , and open it to run it on the select screen
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