Go Daddy Secure Certificate Customer Anti-Phishing Filter

After trying to renew an existing SSL Certificate with GoDaddy, I received the following email  :

“Dear Secure Certificate Customer,

Recently you requested a digital certificate for: [ remote.**DOMAIN REMOVED** .co.uk ]

We have anti-phishing filters in place to safe-guard our customers and digital certificate-relying parties. Our filters have selected your certificate for review by the Policy Action Committee.

To proceed, we will need 2 things.

1.) You will need to send proof of right documentation for the company that is applying for this certificate. Acceptable forms of proof of right documentation are listed below.

• A copy of business license
• State, County or City Sales Tax certificate
• “Doing Business As” documentation
• Fictitious Name documentation
• Articles of Incorporation

2.) For SSL certificates, you will also need to provide a formal letter of the intended use of your site. Please make sure to include your name and signature on the document.

Please have the letter faxed to: 480.393.5009

Please let us know if we can help you in any other way.

If you encounter any problems or have any questions, our Customer Support department is ready to help, around-the-clock, seven days a week.

Customer Support:
E-Mail: [email protected]
Phone: 480.505.8852
Fax: 480.393.5009

For further information, log in to your account at https://certs.godaddy.com.”

Turns out GoDaddy has a filter with specific Keywords in the domain name which triggers this. The word in this case was Medical in the domain. The company was a UK Sole Trader so it did not have any of these documents.

To get this renewal from GoDaddy approved we had to email back a Scanned Letter with the intent of use with the following information , for anyone else needing to renew the domain :

We a S0le Trader based in xxxxx, United Kingdom practicing under the name “xxxxxxxxxx”. In the United Kingdom Sole Traders are not required to register with the government so we have no formal documentation regarding licensing or registration to do business.

Here is the link to prove this : http://www.businesslink.gov.uk/bdotg/action/detail?itemId=1073789606&type=RESOURCES

Our registered address is

xxxxx
xxxxx
xxxxx

And Telephone is : +44xxxxx xxxxx

Our intent for the SSL certificate for the domain in question : remote.xxxxx.co.uk is to use it to host our Small Business Server 2011 for Remote Web Workplace used achieved by this link

http://remote.xxxxx.co.uk/remote

After GoDaddy Recieve this , you might need to give them a call , retell the customer services advisor the situation about how companies can operate in the UK without any of these , and they will go through and manually renew the certificate

Tags: Go Daddy Secure Certificate Customer Anti-Phishing Filter

Terminal Server Temporary Profile – Your User Profile was not loaded correctly

When logging into a terminal server it brings up the

“Your User Profile was not loaded correctly”

You have been logged on with a temporary profile

This could be caused by the following

1) If you are logging in using an active directory account, make sure the profile Tab in the Active Directory Settings under Users and Computers the Profile Path is set correctly

2) If the account is corrupted , log the user off and try and remove their account

i) By right clicking on My Computer , Advanced System Settings, Advanced, then User Profiles removing via here

ii) If the user is not displayed above ,

Delete the User’s Folder from C:\Users\*Username* ( Backup any data before )

Remove the Users Registry enteries from : HKLM\Software\WindowNT\CurrentVersion\ProfileList

Then try logging in again

Tags: Terminal Server Temporary Profile, Your User Profile was not loaded correctly

VLAN Configuration for Guest Wireless Segregation

You have a wireless system in place however you would like to separate a guest wireless network using your existing infrastructure and separate internet connection

Equipment :

• Router for Guest Internet E.g. Draytek 2820
• Layer 2 Managed Switch for the VLANing
• Netgear Wireless Controller E.G. Netgear WMS5316
• Access Points to Work with the Wireless Controller

These can be changed , but for example , lets say the following has been done:

• Draytek Plugs Into Port 5 on the Layer 2 Managed Switch
• Wireless Controller Plugs into Port 23 on the Managed Switch
• Access Points Plug into 6 – 8 on the Managed Switch

Configuration

• Create 2 VLANS on the Switch and Wireless Controller, Create 2 SSIDS and assign a VLAN ID to them e.g. VLAN 1 is the main company network and VLAN 2 is the Guest Network
• On the Managed Switch UNTAG ALL Ports for VLAN 1
• Tag Ports 6 – 8 ( Access Points ) and 23 ( Wireless Controller ) on VLAN 2 ( As these will need to access both VLAN for both wireless networks )
• Untag Port 3 VLAN Port for VLAN 2
• Set the PVID of port 3 to VLAN 2 ( Force VLAN 2 ONLY )
• Settings on the draytek can be left as default as long as it’s got a working internet connection and DHCP enabled

Tags: Draytek Vlan Wireless, Netgear WMS5316 VLAN, VLAN Configuration for Guest Wireless Segregation, Wireless Vlank seperation

PPTP VPN being blocked by Virgin

A user was setup to connect to his Small Business Server by PPTP VPN for file access. This was working all round the world, but when he came back home it stopped connecting. The user was on Virgin Media, however I knew from other users that Virgin ISP did not block this on their network. After logging into the SuperHub Router on default IP 192.168.0.1 and the default credentials admin and password changeme.

I found out the PPTP Passthrough was unticketd in the Content Filtering Menu and Services Submenu. After enabling this again , he connected straight away!

Tags: PPTP Passthrough, PPTP VPN being blocked by Virgin, Virgin Superhub PPTP, Virgin Superhub VPN

PlusNet / Force 9 TXT, SRV and Name Server ( NS ) Records

Further to my Easyspace post regarding TXT Updates , I tried to update TXT records for domain authentication for Office 365 on a new domain , however again, there was no where in plusnet’s manage DNS control panel to do this. A call on their support number, produced the fact they do not support TXT DNS Record updates.

Luckily in 365 there is another way to verify domain ownership which  is to use a low priority dummy MX record, which plusnet did allow. However … Microsoft utilise SRV records for Microsoft Lync to work. As Plusnet do not support these, or allow the changing of nameservers to Microsoft’s own ( Ns1.bdm.microsoftonline.com and Ns2.bdm.microsoftonline.com), I had to move the domain to 123-reg.co.uk a free transfer and allowed me to update the nameservers

All this would have been nice at : http://www.plus.net/support/hosting/domains/domain_admin_dns.shtml !

Tags: Force 9 TXT Records, plus net office 365, Plusnet Name Server Records, plusnet ns records, plusnet srv records

Protrace File ( PROGRESS stack trace )

If you find Protrace files appearing on your desktop on your local machine or terminal server this is due to a database engine called Progress. If you open up the files which usually end in a .random number in notepad you should see a header such as :

PROGRESS stack trace as of Wed Nov 30 16:06:55 2011

From progress site  :

A protrace files (also called stack trace) is a report generated to aid in debugging by showing where exactly an error occurs. The last few stack frames often indicate the origin of the problem or the bug.  A protrace file is generated from a core file. A core file is generated by an error in a Progress executable.  A protrace file is a stack trace from a Progress session that had a serious error. The protrace file is created from a core file being ‘unwound’ by an operating system utility.

They are usually created when a user crashes out of a session or a session ends abnormally, so you can delete these of your own accord or forward them onto your database/program developer!

Tags: PROGRESS stack trace, Protrace File

Webpage Taking Time to Load due to MCE Editor

Recently a client using an open source ASP CMS system to edit a website was having with the CMS’ page timing out due to script errors. It seemed it was timing out on the MCE editor part of the page. Checking the local firewall on the machine , disabling the anti virus did not resolve the issue. I then tried to VPN to another site , which used a different default gateway ( Router ) and it worked straight away.

Upon diagnoses of the local router a ‘BT 2Wire’, it seemed the advanced filewall settings where causing the issue. As soon as we turned off Stealth Mode it fixed the issue

http://btbusiness.custhelp.com/app/answers/detail/a_id/10866/~/editing-advanced-firewall-settings

Tags: Webpage Taking Time to Load due to MCE Editor

Philips Speechexec Pro Dictate Replacement

Recently a client had bought a Philips LFH2310/00 Dictation Foot Pedal to go with a Philips LFH9375/00 Dicatation Device

The dictaphone came with SpeechExec Dictate software, however after playing around with the settings, it seems the foot pedal was only recognised in ‘SpeechExec Dictate Pro‘. To purchase this Pro license it was going to an extra cost around £135

One issue I had with this software anyway was that you could not assoicate .DSS or DS2 files with the Philips Speed Exec Player.  This means you would have to save the file on your computer and open through the Philips Speed Exec Player each time instead of just doubling click on the DSS File.

After some searching around, I found some free Software which works with the foot pedal and file assoication for anyone else with this issue here’s the link : http://www.nch.com.au/scribe/index.html

Tags: Philips Foot Pedal, philips LFH2310/00, Philips LFH9375/00, Speechexec Pro Dictate, Speechexec Pro Dictate license

Easyspace’s TXT DNS Records

Most Cloud Services such as Frontbridge or Google Apps now require you to verify ownership of your domain with a TXT DNS Record. I recently had to update this for a domain hosted with Easyspace and a quick search around the control panel and google for how to add this proved fruitless. Their control panel only gives you A Record, MX or CName…

Turns out after further investigation, you can’t do this yourself and you either have to raise a support ticket through your Customer Login or a bit quicker – call them on

Support : 0370 755 5066 ( 0370 calls are charged at a local rate in the UK )

Over the phone , they will give you an email to send the request to. This can take up to 3 hours for them to action , then another few hours to propagate

This information would have been really useful on here

http://helpdesk.ufindus.com/faq.php?do=article&articleid=1488 Where they tell you what a TXT Record is , or their DNS Records Page

http://helpdesk.ufindus.com/faq.php?do=article&articleid=1558

Hope this information helps someone else!

Tags: Easyspace TXT DNS

Nvidia Dual View Not Displaying in Nview Graphics Options

After helping someone setup dual monitors on their computer with a Nvidia Geforce graphics card on Windows XP, the Nvidia drivers did not allow me to choose Dual View as an Nview option. The only options where to span or to clone. I was usuing the latest graphics drivers off the Nvidea site. I checked the display settings in Windows XP but the Nvidia drivers were only passing Windows XP a single Monitor ( Due to the Spanning Technology)

Tips online sugessted using “regedit” from the command prompt and search for “DisableDualView” and change value 0 to 1 however after a search I couldn’t find this record

Also check in HKEY_LOCAL_MACHINE\SOFTWARE\NVIDIA Corporation\Global\NVTweak and set the NvCplExposeWin2kDualView value to “0″ instead of 1 however I could not find this.

I rolled the drivers back to a previous version noted ( Uninstall the previous nvidia software) : http://www.nvidia.com/object/winxp-258.96-whql-driver.html , rebooted the machine , and this removed the Spanning Technology and allowed Windows XP to see both monitors and enable dual desktops!

I’ve heard this issue can be caused if you have a grahics card with a DVI and VGA output , and you convert the DVI into back to VGA

Tags: Can't see DualView, clone, DisableDualView, Dual View Not Displaying, DualView Nvidia, muliple monitors, NvCplExposeWin2kDualView, Nview Graphics Options, span