Posts Tagged ‘delete’

By default Fortigates come with all their LAN interfaces on a hardware switch. You might want to change this so you can use these as seperate interfaces

  1. Delete all the policies attaches to the LAN network
  2. Removed DHCP from the Lan Network

Next in CLI run the below

configure system virtualswitch

delete lan
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Recently we had an issue where a Office 365 Hybrid Environment where a local user would reset their expired Local Password and the ADDconnect service would disconnect the user and delete the Mailbox and User account. We could restore the Mailbox from deleted Users in the Admin Panel however it was only restoring “In Cloud” rather than “Synced with Active Directory”

I checked the ImmutableId for the User in 365

Get-MSOLUser -UserPrincipalName |flGet-ADUser -Filter {UserPrincipalName -like } -Properties ObjectGUID | select ObjectGUID

which is the unique value AADconnect uses to sync between on-premise and 365 and it was the same.

Running through the ADDconnect “Customize Synchronisation Options” showed the AD group created for selective Users to be Synced had been moved to a different OU and it could not reference this anymore.

Fixing the OU location of the Group resolving this fixed the accounts back to 


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Gmail and Google app’s has a space limit for it’s free service. Most of the time people don’t delete emails

You can search for a load of emails via : 

“after:2011/1/1 before:2011/12/31”

Once this is done you can tick select all tick box and delete all then delete.

Remember to delete these from your Trash as well

There is also a script to speed this up here

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Was using TreeSize View to find out where some space was being used on a PC. There was a folder C:\System Recovery which I did not recognise as a Windows Recovery Partition.

Googling of this showed HP also use C:\System Recovery along with Alien Ware. 

Opening up dell backup and recovery show the last backup was 3 years ago however there was 150mb Files Every Week and any restore needed to purchase the software upgrade

So I uninstalled the Software which cleared this folder away and 40 GB of space

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product-300-right-gallery-banner[1]As the Brocades GUI ( written in Java ) is bad , it’s easier to zone stuff through commands line 

To Add the Zoning

switchshow -> Lists the ports and the HBA WWN's so you can match them up
Also lists the zoning CFG Name
cfgshow -> Lists the current Alias and Config
alicreate "VMSERVER02_VMHBA4", "00:00:00:00:00:00:fb:a8"
cfgenable CML_ZONE_CFG



To Remove the Alias and Zones

alidelete "VMSERVER02_VMHBA4"
zonedelete "CML_VMSERVER02_VMHBA4"
cfgenable CML_ZONE_CFG

Check the port status after to make sure no errors

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taskfire_header_logoTickets for Client added via TaskFire not staying in Taskfire

 When creating a new ticket in TaskFire , the ticket defaults back to the MSP’s queue instead of the clients task fire queue. For cases where you using TaskFire as an onsite tickeing system and clients can then elevate problems for you , you will need to create the following Workflow to move the ticket back to the clients taskfire system

When a ticket is Created by “External Contact”

And the following conditions are met:

Company Name is = {Company}

Then perform the following updates:

Queue name = {Client Portal}


Then transfer ticket to: Taskfire (if client has Taskfire enabled)

Complete Tickets not syncing between taskfire and autotask

When our client completes the ticket on their end, it does not change the status of the ticket within our Service Desk.

Go to Admin, Extension and Intergrations, Manage Clients, Manage Clients Tab, Choose the Client

Tick options :

i)Always set the Taskfire status to Complete when an escalated ticket is set to Complete by an Autotask resource.

ii)Always set the Autotask status to Complete when a ticket Transferred to Taskfire is set to Complete by the client.

Bulk Edit Tickets Delete/Modify/Notes/Assign

So if you had the problem above and now need to complete 100+ tickets how do you do this in bulk!

First you uncheck option 2 i) as to make sure when you close all the open tickets in the MSC window you don’t close all the taskfire tickets as well

Second add a Widget of Entity Tickets and Widget Type Grid

Select the Needed Primary Columns e.g. ticket ID

Add the Filters

Company = {Company}

Queue = {Client portal}

Status Not Equal To {Complete}

Once this is produced click on the See All at the bottom of the Widget

Here you can increase the Show 25 to 100 bottom Right

Now Choose 100 at a time and however over the top left row and you will be able to choose Forward/Modify Multiple

Choose Status to Complete

How to get a clients helpdesk Email going to TaskFire

Admin / Sevice Desk Tickets / Incoming Email Processing

Create a New Support Address e.g.

Under ticket , Create a New Ticket and Put the Queue into Client Portal

Make sure the client is setup in a company in Autotask and either

1) Their web address is correct matching the sending email address

2) Contacts are setup for each user which will be assigned to them

Use Exchange Forwarding to forward emails from to

When client emails helpdesk , they get a message back saying their ticket is created , they can reply to this message for notes or ticket updates

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This Exports a report of emails and also a copy of all the emails to a mailbox ( Disovery ) you can do this via the Web Based Gui : https://youwebmaildomain/ecp/?rfr=owa with the right user permissions

New-MailboxSearch -Name "WeekendOutage-Search" -StartDate "1/1/2009" -EndDate "12/31/2009" -SourceMailboxes "Amit Tank" -TargetMailbox "Discovery Search Mailbox" -SearchQuery '"Weekend" and "Outage"' -MessageTypes Email -IncludeUnsearchableItems -LogLevel Full

But you cannot exclude emails from specific domains from this discovery search .e.g only sent from Externally. You can exclude Generic Keywords using NOT in the -SearchQuery but its generic to the email like the search Query above.

The New-MailboxExportRequest Should be able to do this but it doesn’t , just exports everything probably because the operator is too specific and doesn’t suport -notlike 🙁

New-MailboxExportRequest -Mailbox "Discovery Search Mailbox" -contentfiler{sender -ne "*"} -Filepath \\samba\share\withexchangepermissions\file.pst

But we can actually just delete all the Internal Mail using Search Mailbox


Search-Mailbox -Identity "Discovery Search Mailbox" -searchquery 'From:""' -DeleteContent

Now we can just export this to a PST

New-MailboxExportRequest -Mailbox "Discovery Search Mailbox" -Filepath \\samba\share\withexchangepermissions\file.pst
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