Unable to send email to Teams channel – 365 Smart Hosts

Sending an email to the address stated on your Teams channel, does not come through

You check with SMTP server and it says delivered correctly

Reading a few articles online showed this was an SPF issue , however you can’t prove this , and 365 Support at the moment is very bad so its better trying a few other things. So if teams\sharepoint doesn’t like you using a smarthost , then you can use a Mail Connector in 365 , so separate the domains for teams to use the MX directly per below 

 

This solved the issue

GD Star Rating
loading...
GD Star Rating
loading...

Tags: apac.teams.ms, smart host, SPF, Teams, Unable to send email to Teams channel

Trackback from your site.