The authenticated ConnectWise account does not match a valid Automate user account , please contact your system administrator \ Labtech

September 12, 2023
Research
0 Comments
paris

When trying to login with a SSO Account you get the above error message ” The authenticated ConnectWise account does not match a valid Automate user account. Please contact your system administrator”

Get the user to login to Automate with their Local ( not SSO Account )

Click Yes

You should now be able to loing to SSO

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