How do you want to open this? Office 2010

Clicking on any website links in Outlook 2010 in Windows 10/2016 would cause this prompt to appear:

Ticking Always use this app doesn’t help as clicking on the link again causes the prompt to re-appear. After doing some digging, I initially thought it was due to this documented issue with Citrix and Microsoft Server 2016 –

However after spending more time than I care to admit looking at the above, the fix was something completely unrelated to the above article. Implementing a few simple missing registry keys outlined in this article resolves the problem:

TLDR the below keys are missing from Windows 10 which are present in earlier versions of Windows, which is what causes this prompt to constantly re-appear. To address it, create the below two registry keys:


Modify the value of the (Default) registry setting:

Change value of (Default) to rundll32.exe url.dll,FileProtocolHandler %1 to open links in a new tab
Change value of (Default) to “C:\Program Files\Internet Explorer\IEXPLORE.EXE” %1 to open links in a new window

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