Avaya Phone stuck in discovery after Update

Recently upgraded a IPV500 v2 phone system from Version 9 to 10 and had a phone stuck on 

Discover xxx.xx.xxx.x

 

To perform a reset in the Craft Menu you can try clearing the phones values so that when it establishes DHCP again it’ll point to the PBX (as long as the port its connected to has a route to the PBX).

Reboot the phone and when you see the “Press * to program” screen, press it and try entering the passcode as (CRAFT) 27238#.. Thats the default so it may not work on all phones. If it works, scroll down to “Clear values” and select it.

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Tags: Avaya, discovery, phone, system, Upgrade

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