This may be required if a customer has been through multiple IT companies and the old companies were not forthcoming with licensing information

The customer will be required to write a letter of authorization on the customers letterhead stating the following

Hi Microsoft

I authorize the following:

1. License trace report for <every company trading name>

<every street address>

2. Please transfer all licenses to the following email: <email that the licenses will be consolidated to>

Regards

<Managers Name>

<Customer Name>

Email this letter to [email protected] with the subject line ‘Ticket Reference# <ticket number here> – A letter of authorization for license transfer”

You can get a ticket number from the Volume licensing support number 1800 002 691 (they will generate a ticket)

If you are changing the company name you will need to provide company name change documents so you can use the new company letterhead