We had a recent issue with a new Blackberry Enterprise server with the Following Error showing in the Event Viwer
SRP connection down, ignore sending packets
First thing to test is the SRP Connection using blackberrys tool : BBSRPtest.exe. This is now found in the install files from Blackberry Setup ( so don’t remove! )
Running this proved the following error:
Registry key HKEY_LOCAL_MACHINE\Software\Research In Motion\BlackBerryRouter is
missing, trying HKEY_LOCAL_MACHINE\Software\Research In Motion\BlackBerry Enterp
rise Server\Dispatcher
Registry key HKEY_LOCAL_MACHINE\Software\Research In Motion\BlackBerry Enterpris
e Server\Dispatcher is missing
The new version of this software needs variables in the command line
E.g. BBSRPtest.exe -host au.srp.blackberry.com 3101 ( or your BB server from below )
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