A MSL2024 came up with the following error on the screen. It sounded like a tape had fallen out on the track. You will need to take the device apart to remove the tape
Releasing the magazines manually: If you cannot remove the magazines via the OCP or RMI, do the following: 1. Unplug the power cord from the device. 2. From the back of the autoloader, find the access holes for the right and left magazines.
|Manual magazine release holes|
2) Unscreen the 2 screws on the top and 3 bottom of the front of the unit which should let you remove the screen and get access to the gang way to remove the tape
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