When Exclaimer’s Mail Disclaimers Signature tool query’s active directory , it will sometimes cache the information for up to 2 hours. In a working environment, a User OU change or change to information such as a job title needs to be implemented faster that this.

To manually force an AD Refresh Restart the following Services in order :

• – Exclaimer Mail Disclaimers Configuration Service ( It will also ask to restart 2 others if you accept and restart these as well )

•  – Microsoft Exchange Transport Service