HP Digital Sender 9100c – Hard Disc error code 00000004 Hard disc has failed
If you receive this error on your HP Sender 9100c then your hard disk has either died or is on the way out , to resolve this issue you can either get the part already imaged with the HP OS on there : HP Part Number – C1316-69006 which can cost anywhere up to £200 or thanks to Bill ! You can now download the image files from here and load it onto a spare 40gig – 120 Gig IDE Hard Disk or one can be bought for around £60 In aid of his bandwidth , I have also hosted the images here : http://pariswells.com/upload/9100C_Image_1.rar and
http://pariswells.com/upload/9100C_Image_2.rar Image 1 will Extract to a 3 Gig .img File and Image 2 will extract to an 40 Gigabyte Image File. You will need to download WinRar for this Then download Self Image Here http://www.pariswells.com/upload/SelfImage-121.zip
Selfimage is pretty self-explanatory to use. 1. Connect the HDD to an IDE port on your computer or through a USB to IDE Converter 2. Start SelfImage. 3. Under 'Input' select 'File' then point to the location of the image. 4. Under 'Output' select 'Drive' then point to the drive letter of HDD. 5. Click 'OK'. Thats about it. Once SelfImage is finished, remove the new HDD and put it in your 9100C. You may have to set the factory defaults on the DS on first boot. Shift+Alt+green key - Tools - "Factory defaults" - Ok Make sure the hard disk has the right jumper setting on ( To Single/Master) otherwise it will display "Hard Disk Error FFFFFFF" Here is the Software, administrators manual & service manual - http://pariswells.com/upload/HP_9100C.zip
Quais sao as caracteristicas da HP-1316 e seu preço?
UK Translate : What are the features of the HP-1316 and its price?
It’s a discontinued product – http://h10010.www1.hp.com/wwpc/us/en/sm/WF10a/15179-15179-64195-12126-64404-25324.html
This is the latest HP Scanner : http://h10010.www1.hp.com/wwpc/uk/en/sm/WF10a/15179-15179-64195-64404-64404-3330619.html?jumpid=in_r2515_uk/en/smb/psg/psc404redirect-ot-xx-xx-/chev/
Hi Paris,
Thanks for hosting my 9100C HDD images here. My website is down and there’s still a lot of people on the HP forums that want the images. I posted a link to your website in one of the threads. Hope that was OK
.
Thanks!
Bill
No worries , Thanks for creating the images in the first place , very useful!
Please woud you explain -are these separate images or do they need to be combined onto the one DS Hard disk
One image is quite small the other much larger so please explain how this works please before I try to use this
Thanks ever so much for providing the images on rapidshare
Best Regards
Simon
Image 1 will Extract to a 3 Gig .img File and Image 2 will extract to an 40 Gigabyte Image File. So it depends what size hard disk you have!
I was wanting to know if I can plug the cat5 cable directly into the computer or do I have to connect it to the modem. I have a 9100c and it works great but I have to plug it directly into the modem to use it. I cannot get it to email directly either. I have looked at the manuals and played around with it. I appreciate Bill’s work. I would have been up the creek without his site. Thanks,
Rick
Hi Paris… thanks for hosting the files. I am using the smaller image file as I have a 10GB hard drive. After I extract the file using WinRar as suggested, I see DS 9100C HDD Image.img, but not the SelfImage file/tool that you mention. I’m sure I must be doing something wrong… can you point me in a direction? Thanks for your help.
You can downloaded Self Image via a source through google , or I have hosted it here
http://www.pariswells.com/upload/SelfImage-121.zip
As they said in the movie Casabalanca…. “We’ll always have Paris !” Thank you VERY much.
I need some additional help.
My original problem was that when the 9100c went through bootup it locked up at “Loading… please wait”
From what I received from all the forums, the problem seems to be corrupted firmware on the hard drive.
I followed the instructions and used the 3GB file and Selfimage. When I ran selfimage it identified 3 partitions on my old drive from the 9100c under “output” and asked me to select 1 of the 3 partitions to install the image on OR to select the option to do the whole drive. I selected the option to do the WHOLE DRIVE.
There was some progress but not much.
The original problem was the digital sender would go through the memory and HDD test OK then “Lock” at “Loading… please wait”. After I re-imaged the drive as above it goes through all the test “Loading please wait” flashes up briefly and the screen goes white blank and locks up there.
Am I missing something? — my hard drive may be large enough to use the 40GB image, but I thought they were the same.
Have you tried with a new hard disk? The hard disk could be faulty?
Hi,
I managed successful to write a new (80G) disk connected in an external USB 2 case. I used linux (Ubuntu 10.10). You can use any distribution, even a bootable CD/DVD.
Before I connected the disk, I started this cmd:
tail -f /var/log/messages|grep “Attached SCSI disk”
Then the disk is connected, I got this:
May 11 23:12:20 t23 kernel: [41775.826133] sd 3:0:0:0: [sdc] Attached SCSI disk
the “sdc” is what we need. Replace it by what you find.
Then I copied the uncompressed file to the disk:
sudo dd if=New9100C.img of=/dev/sdc bs=4096
Take care, the *.img file is in local dir or usa a path above.
This takes some time. Be patient.
After dd finished, I unscrew the disk an put it into the digital sender.
Boot successful.
Thank you for the support.
eTc
Here is another link for the selfimage software if the link is broken above
http://majorgeeks.com/SelfImage_d5588.html
Hi,
thanks for giving this service!
I have a problem after re-imaging a new disk, The web configuration does not work any more.
And even though I’ve configured the scanner from the display it stops at “processing” when sendig e-mail. Any help on this would be appreciated.
What is the difference between the two images? (I’ve used the small one).
/ Michael
I think the images are the same , it’s just the different sizes , have you tried new hard disks in the units with the images?
Yes I have a new hdd.
I need to update the firmware version from version 2.00 (in the image) to 5.01 to match the “Box version”
In order to do this I have to first update to version 3 which is done with the old HPJetAdmin tool.
I have the HP JetAdmin tool but is missing the “Digital Sender Extension” required to update the Digital sender. If you or anybody who read this know where I can download this “Digital Sender Extension” please post here. Thanks
/ Michael
Hi,
I got hold of the “Digital sender extensions” and are trying to get it up to version 3.0 right now.
The display has been showing “Upgrading FW Image” for about 30 minutes now.
It would have been nice if some helpful person with an updated disk would post an image. But I guess there aren’t that many 9100′s out there any more…
Thanks
/ Michael
I tried to click on your links: http://rapidshare.com/files/349182016/9100C_Image_1.rar http://rapidshare.com/files/349185459/9100C_Image_2.rar Image 1 will Extract to a 3 Gig .img File and Image 2 will extract to an 40 Gigabyte Image File. You will need to download WinRar for this Then download Self Image Here http://www.pariswells.com/upload/SelfImage-121.zip but I get : Download not available Download permission denied by uploader. (0b67c2f5)
You need to change it to public.
Hi
These links are broken can any body give me working links? I will be thankful.
Updated all working!
Hi Paris,
Your procedure, hd images and SelfImage are very helpful, yet simple to follow. I have an old 9100C with 2GB hard disk, Do you have a smaller size of image which fits 2GB hard disk? Thanks.
Allan