Posts Tagged ‘reboot’

Recently during a scheduled power shutdown, Vmware Hosts were brought back up however no NFS Datastores were listed in Storeage. 

Enabling SSH and running 

esxcli storage nfs list

Listed no NFS Datastores either 

esxcli storage nfs add -H %IP-OF-SAN% -s /NFSNAME -v /NFSNAME 

brought up the Name was already in use. Removing and re-adding brought up an error that the IP of the NFS Share could not be access

esxcli storage nfs remove -v /NFSNAME 

Trying to Ping the Storage Server IP from the host did not reply a any pings

Login to the EMC and reboot the primary Storage Processor

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Ensure these instructions are followed before the reboot occurs.

To shut down your IDOL services:

  1. On your IDOL server, navigate to a web browser and run the following two commands (we recommend having 3 separate tabs open, and running one command per tab):
    1. http://localhost:9002/action=stop
    2. http://localhost:9102/action=stop

If these commands run successfully, you should see the below response from the browser:

<ACTION>STOP</ACTION><RESPONSE>Stopping</RESPONSE><RESPONSEDATA></RESPONSEDATA>

  1. Navigate to Windows Services, and ensure that the following services have stopped:
    1. HP Records Manager IDOL Service
    2. HP Records Manager IDOL Content Service 1

If the above services have stopped, you can proceed with rebooting your IDOL server.

WARNING

Stopping the services via Windows Services can cause IDOL to become corrupt

If the services have NOT stopped, you will need to stop them via Windows Services. Please DO NOT stop the services using Windows Services until you have tried the above method, and confirmed the services have not ceased.

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