I have a customer with a Nimble CS210 running 5.x, that is wanting to do a group merge to migrate the data to a new Alletra 6010 running 6.x OS.

CS210 (AF-129379) is currently running with NimbleOS 5.0.10 and it can only go up to 5.3.0.

6010 (AF-300423) is now on AlletraOS 6.0.0.400 and it cannot go down to 5.x.

As such, group merge is not possible.

Therefore there are only 2 ways for data migration:

1) Replicate all volumes from CS210 to 6010, plan a downtime, shutdown all hosts, perform a final snapshot and replicate. Remount volumes from 6010 on hosts.

2) Host-based migration.

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Had a ticket regarding 3 different sent emails to 3 different third parties which were getting duplicated into an IT mailbox on Office 365.

I double checked the “rules” under Mail flow to make sure there were no BCC rules for the users sending which there were not.

In MailTrace the emails came up as Status “Expanded”. This means the email has been sent to a group, however the original email was sent to a Single External Email address?

Why was the external email being displayed as a group in 365?

Turns Out the Outbound Spam Preferences had been turned on! And for whatever reason, these items were triggering the BCC of suspicious messages! 

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This may be required if a customer has been through multiple IT companies and the old companies were not forthcoming with licensing information

The customer will be required to write a letter of authorization on the customers letterhead stating the following

Hi Microsoft

I authorize the following:

1. License trace report for <every company trading name>

<every street address>

2. Please transfer all licenses to the following email: <email that the licenses will be consolidated to>

Regards

<Managers Name>

<Customer Name>

Email this letter to [email protected] with the subject line ‘Ticket Reference# <ticket number here> – A letter of authorization for license transfer”

You can get a ticket number from the Volume licensing support number 1800 002 691 (they will generate a ticket)

If you are changing the company name you will need to provide company name change documents so you can use the new company letterhead

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