Recently found an application that couldn’t have files dragged and dropped into it on some computers. It would display the following cursor
The trouble was mismatching Program DPI’s ( Between Explorer and the App ) Turning the App down to disable scaling fixed this
Recently a user found that an email with an Attachment when Files into iManage/Worksite did not show the “Attachment” icon . e.g the below email actually had an attachment
More research shows that anything filed using the “ThinClient” , which is users Dragging and Dropping emails into iManage using Desksite instead of using the the EMM Toolbar
Has this problem. The workaround is to use Outlook to File Items instead of Desksite