Teams calling – When user is on a call other calls are coming in ( still receiving calls )

Enable Global setting “Busy on Busy”

Enable Presense-Based Routing

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farnaz farzin Hi Paris, What if the email gets filed but doesn't show any icon?! I still can see the icon from previous mails being filed though.
What the Filing Green Icons in iManage/Worksite Mean · June 12, 2026
Jason Lim Hi Herve, May i know if there are any files that needed to be edited manually? E.g change of CRM URL? Auth URL? or any redirections? Regards, Jason
Dynamics 365 On Prem Email Addin Not working · March 12, 2026
Jason Lim Hi Paris, Thanks. Did you have to make any changes to the aspx files / html / script files in order to complete the configuration? Regards, Jason
Dynamics 365 On Prem Email Addin Not working · March 10, 2026
Jason Lim Hi Herve, thank you for your explanation and confirming that i wasn't going crazy with Microsoft' release not containing the latest cumulative files. Question: Did you copy and paste the...
Dynamics 365 On Prem Email Addin Not working · March 10, 2026
HerveR Hello Paris, Can you track email with attachment with this new MS Graph method connection (and with EWS disabled) ? Accouding to me Graph doesn't support attachment in mail.... 🙁 Thanks in...
Dynamics 365 On Prem Email Addin Not working · March 8, 2026