wmic service get name,startname
chkdsk C: /f
fsutil dirty query C:

After running the queries, please enable Debug Mode using the document - Agent: Super Debugging - ConnectWise and once doing it send update config command to collect the logs. Once collected, please send the logs to me for further analysis.

In addition, please navigate to the registry path listed below and provide a screenshot of the contents.
HKLM\Software\LabTech\Service\Inventory\Disks\.

Also please try checking from Web control center to see if drives information is getting updated.