- Download MS Authenticator (The app can be deleted afterwards with no problem, but it is needed to check the current registration status and device)
- Then Open MS Authenticator (SKIP all the screens as there is no need to setup any accounts) > Got to Settings > Device registration > “Company Name” > Unregister (This will not affect any stored tokens, the user will not need to re-add any tokens)
- Then open Company portal and sign in and go to devices > Check status (or force a sync from Intune Admin console).
- There maybe a notifcation in company portal about registering your device, click the option to register the device and enter network password if prompted
- you should receive a message that the device is registered.
Iphone IOS devices appearing with Duplicate Device IDs in Entra – Entra Registration seems to be overuling Enrollment
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