Telstra Iphone Cannot Make or Receive Calls Troubleshooting

Recently has someone who could not recieve or make phonecalls on their iphone , went through the troubleshooting steps : 

We swapped the sim to another phone and worked no issues. Swapping to another iPhone and restoring Backup , brought the same issue which means it must of been a setting 

 

  • Turned Bluetooth off ( Incase Connecting to car ) 
  • Dial : *#31#  ( to remove no caller ID ) 
  • Do not disturb- off
  • Airplane mode off
  • Call forwarding – off

In the end this resolved the issue : 


Go to Settings > Mobile> Mobile Data Options > Enable 4G ( or LTE ) for Voice AND Data

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