Upon trying to save to iManage from a Link2DMS plugin via Internet Explorer , the following error message was displayed.
Document Profile is Invalid .Document type not available. Select the document type or Add the document type for the extentsion in the server and try again.
However when saving documents through Outlook, it picked up the document profiles fine showing the main iManage Program was working and the database options where correct.
This issue is because the tick box “Hide Extenstions for Known File Types” is ticked , so it’s not relaying the document extension to the software to relay back to iManage
Unticking this option fixes the issue for Filetypes such as PDF’s and ZIP
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