Posts Tagged ‘Release’

Recently trying to release and whitelist an item using Barracuda’s cloud Spam filter. however was getting the below error:

The message couldn’t be downloaded either. Tried from Multiple pcs and still an issue

Trying the next day and the issue was fine which shows it must have been something on Barracuda’s side!

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Recently some test account used up our Citrix server allocation. Apart from wait for a period of time the files in ( C:\Program Files (x86)\Citrix\Licensing\LS\conf )  concurrent_state.xml and the activation_state.xml can be renamed , then they are recreated after restarting the license server allowing the Citrix Licensing Service to successfully

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The attached files listed below have been blocked. This is because they contain potentially harmful links. If you believe this is a mistake, please contact your administrator.

This means your Attachement has been blocked in the Sandbox , however you can release this

Login to the Admin Portal of Mimecast

Go to Monitoring, then Attachments

Release the blocked Attachment

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