Posts Tagged ‘konica minolta’

Recently installed a new konica minolta Printer at a customer ( BizHub C659 ) on a Server 2012 R2 Machine , however randomly the driver would crash the Printer Spooler below in the event log

Faulting application name: splwow64.exe, version: 6.3.9600.17480, time stamp: 0x545871c1
Faulting module name: KOAXPJ_C.DLL, version:, time stamp: 0x5ab064ff
Exception code: 0xc0000005
Fault offset: 0x000000000004bf44
Faulting process id: 0x98b8
Faulting application start time: 0x01d4b904ee89f44e
Faulting application path: C:\Windows\splwow64.exe
Faulting module path: C:\Windows\system32\spool\DRIVERS\x64\3\KOAXPJ_C.DLL
Report Id: 2c48de47-24f8-11e9-8154-00155d671122
Faulting package full name:
Faulting package-relative application ID:

This was interesting because the same style driver ( PCL 6 ) for the previous Konica Minolta ( KOAZCJ_C.DLL ) had worked fine

The only resolution was to change to driver to konica minolta universal driver v3

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