Avaya Phone System forwarding for external calls only \ Link an external phone number to an internal number

Posted by paris on Apr 20, 2017 in Random

Had a user complain only external calls went to the default hunt group forward.

Open Avaya IP Office Manager

Go to User’s , and check forwarding Tab

Go to Incoming Call Route

Add an incoming call route to the extension 

Save the Config to write back to phone system

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