S7 Telstra phone not going to voicemail after update

User updated their Sasumg S7 to the latest firmware, and ever since the phone did not go to voicemail anymore.

Opened up Phone and Settings and checked all the call forwarding was set to the correct number. Even when phone was off still did not divert.

Called Telstra and they said this reset happens. They did some changes and it worked 2 hours later

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Tags: divert, firmware update, not forwarding, s7, telstra, voicemail

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