Citrix Reciever – USB hub power exceeded

Posted by paris on Jul 26, 2013 in Fixes |

usbpowerexceededrAfter rolling out Citrix Receiver Version 4 on some new IBM machines ( M Series ) it down graded the milli amp value of the generica USB hub from the standard 500mA to 100mA

There is a registry value to force this back up to 100mA which is located in

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\Hardware ID of USB Hub\Paramters

( Find the Hardware ID of the USB hub in hardware ID’s )

“ForcePortPower” Dword : 500

Unplug and replug in device

However this did not work. The issue seems to be with the CitrixReciever.exe installing USB drivers causing the issue on some machine which are not needed in XenApp ( only Xen Desktop )

To install CitrixReciever without the USB Drivers you can run with the following command :

CitrixReceiver.exe /includeSSON ADDLOCAL=ICA_Client,ReceiverInside,SSON,AM,SELFSERVICE,DesktopViewer,Flash



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1 Comment

[…] the USB power down to 100ma, from 500ma.  It’s a bug that’s been around since at least July 2013.  At the time of writing, it’s yet to be fixed.  I’m told that Citrix will bundle the […]



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