Blackberry Cannot Send SMS “Short Message Transfer Rejected”

Red BlackberryUpon sending an SMS Message an error message is displayed “Short Message Transfer Rejected” with a red cross. This issue is displayed due to an error with the contact number you are trying to send to. E.g. I recently imported some number using Google Sync , and it wiped the first zero off the number. The only way round this is to fix the number in your contact list. Copy the text of the errored text message , delete the message , and recreate a new one with the contact ( with correct number ) and paste the message back
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Blackberry Cannot Send SMS "Short Message Transfer Rejected" , 7.2 out of 10 based on 25 ratings

Tags: Red Cross SMS Blackberry, Short Message Transfer Rejected

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  • Tatiana

    omg this worked soooo good thank you so much!!

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  • Jeff from cameroon

    please check if you didn’t add picture in the profile. if YES just remove it

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  • BET

    Thanks, works perfect

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  • Tasha

    I’ve tried everything, this actually worked. Yesss 🙂

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  • Sally

    Ive been to vodafone like 3 times this week and they could not figure it out! Thank you so much!

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  • Debrah

    Hmmmm, still not working, didn’t take the zero out of the number….Telstra have been working on it, but no good…any further advice would be appreciated because I’m here in HK for work with no messaging facilities available

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  • paris

    It will be something to do with the number format , if you are abroad you might need to put the dialing code in before ( which is the code for your home country ) e.g. mines puts +44 for UK

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  • emily

    Can someone please help me? i dont get it.

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  • paris

    The problem is due to incorrect numbers in your address book , try looking at the number to check whats wrong

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  • Michelle

    I have tried deleting and re-entering the number. I was just able to text to it the other day and can still receive texts from it. I can also text other contacts.

    Any ideas?

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  • scott

    thanks this worked perfect

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  • scott

    michelle i done what they said on the top an this worked perfect,i deleted the number on my contact an was perfect,i had the same problem you had, could receive from a certain number but could not text back this should work Thanks!

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  • Paul

    definitely did not work, i dont even have the contact saved in my adress book to begin with.. but i added it.. deleted it, tried exactly what you said, and nope.. didnt work

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  • paris

    Have you tried checking the number format , can you actually call the number in questions?

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  • Random xD

    If it doesn’t work, say if its to Aus +61 3 (Area code is 03 for vic ignore the 0) then the phone number, if its say to america put a 1 (Not 00111) before the number, etc, you can look up this info online, but if that doesn’t work, I had to delete all msg’s I attempted to send that got rejected, and then I had to retype it like as i explained without the 0 at the start, and it sent first try xD (Hope this helps)

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  • nessa

    worked for me…had to put +1 area code infront of contact #

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  • T-man

    I’v tried wat u said bt still no change. I even deleted the contact and added it again. Plz help!!

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  • Luke

    The + sign worked for me. Thanks a lot paris

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  • Hertz

    This worked first time, thanks mate!

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  • brandon

    Worked when I put the 1 infront of the number thx

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  • Horace

    Tried all and everything and nothing works!! Just was texting this friend all day yesterday with absolutely no errors. Now it’s doing ot for all of my contacts!! This sucks 🙁

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  • sushant

    It is not working for me,all i did was added my email to the phone and started getting this problem

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  • andrew

    i had to put ”plus” then the area code..then to remove the first 0 of the number..and it worked

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  • john

    also, sometimes if you delete the number from the call log, this will happen. just dial the number and wait for at least one ringtone then try sending the sms.

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  • my blackberry keep mess yp and this message cum UP SAY facility recject

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  • Bianca

    im not getting it

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  • Bianca

    all my numbers and my phone book all ready have the 1 and the + sign in front of it so does that mean i need to wait till my battery get full cause a lot of people is saying that to…. that i need to wait till my battery gets full.

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  • paris

    I’ve not heard of that , if your battery isn’t charged up enough then the Mobile Network Doesn’t turn on , but if you are getting phone reception , this should be fine

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  • United Kingdom

    my phone will not send messages to numbers such as; 86444. There is no zero’s on this number? i have also tried adding my country code (+44 for me) and it stillwont work. Please tellme if i do not understand it or if i’m doing something wrong..

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  • Vancouver, Canada

    I’ve tried everything said here and nothing is working!
    … could it be that the contact has blocked my number?

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  • Kim Crawford

    I am having same problem, canadian cell number, and have tried deleting contact, adding the 1 and area code, restarting phone, battery pull, battery charge, …….. i was able to text this person no problem the other day.

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  • big up da bb crew

    i deleted all previous texts, call log with that number, and deleted the number, then i re entered the number on a new contact, then it worked 🙂

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  • Yu Liang

    Wow, this worked great, in my case I had to erase all records including other contacts that had the same number (my son’t mobile was in two contacts) and I had erase all SMS prior records. It worked. SO the trick here is to mkae sure the saem number isnt in another record

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  • finally it worked

    Should probably rephrase this, Its super hard to understand what you mean by first zero.

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  • IT DIDNT WORK!!!!! ITS DOING IT FOR ALL OF MY CONTACTS!!!!!!!!

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  • sesame

    This worked perfectly. But,I had to erase any record of any old sms for each contact

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  • Rick

    Worked a dream..been trying for days….issue is Blackberry always defaults back to saved numbe rin your phone book. If thats wrong even if you reply direct to a text it automaticaly uses the saved number not the rpely number like other phones…thanks a lot…Well recommended…

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  • Colleen

    I could receive/send all texts with the exception of one number. Quick fix for my BB was to add + sign, area code and number. Erasing the # did not work.

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  • Folake

    I deleted the contact, restart the phone and send the text again and it work, but i didnt add it to the contact list as yet

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  • ????? ?????? ?????? ??????? ????? ???? ??? ??????

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  • lina

    Thank you my problem has been fixed and I can send text
    now

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  • happy

    tried everything no more contacts no more previous txt and call logs,even restored factory setting enter the number manualy wid +country code..but none of these worked..pls i need help

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  • very helpful thx

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  • grace

    NONE of that works for me. I was in the middle of a text conversation with my daughter when this started. We have texted each other for YEARS and this started in the middle of a conversation today. I need HELP!

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  • Ehsan

    Hi there, guys Ive Blackberry Q10, Verizon , I’m from Iran, I can receive text messages, but not sending them, I face the error written; short message transfer rejected, I’ve tried all of your solutions but not worked:(, please help me out, Pleaseeeeeeeeeeeeeeeeeeeeeeee

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  • Selena

    Pleaseeeeeee help me! I tried everything, I tried the 0 , I tried 1, I tried +1 , I tried deleting contact and making a new one

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  • hasham

    It’s working correctly 🙂

    I am from Pakistan and I have just remove zero from my all contacts and type +92 in replace of o well ,it work perfect
    Thank you 🙂 happpy

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  • I ve been trying to send sms with my BB9720 but there is an error message which says short messages transfer rejected

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