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Blackberry Cannot Send SMS “Short Message Transfer Rejected”

Posted by paris on Mar 31, 2009 in Fixes |
Red BlackberryUpon sending an SMS Message an error message is displayed “Short Message Transfer Rejected” with a red cross. This issue is displayed due to an error with the contact number you are trying to send to. E.g. I recently imported some number using Google Sync , and it wiped the first zero off the number. The only way round this is to fix the number in your contact list. Copy the text of the errored text message , delete the message , and recreate a new one with the contact ( with correct number ) and paste the message back
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Blackberry Cannot Send SMS "Short Message Transfer Rejected" , 7.5 out of 10 based on 11 ratings

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45 Comments

Tatiana
Dec 30, 2010 at 8:04 pm

omg this worked soooo good thank you so much!!

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Jeff from cameroon
Apr 19, 2011 at 2:44 pm

please check if you didn’t add picture in the profile. if YES just remove it

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BET
May 30, 2011 at 10:13 pm

Thanks, works perfect

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Tasha
Jun 21, 2011 at 5:03 pm

I’ve tried everything, this actually worked. Yesss :)

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Sally
Jun 26, 2011 at 4:44 pm

Ive been to vodafone like 3 times this week and they could not figure it out! Thank you so much!

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Debrah
Jun 29, 2011 at 6:51 am

Hmmmm, still not working, didn’t take the zero out of the number….Telstra have been working on it, but no good…any further advice would be appreciated because I’m here in HK for work with no messaging facilities available

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paris
Jun 29, 2011 at 1:18 pm

It will be something to do with the number format , if you are abroad you might need to put the dialing code in before ( which is the code for your home country ) e.g. mines puts +44 for UK

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emily
Jul 2, 2011 at 6:49 am

Can someone please help me? i dont get it.

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paris
Jul 2, 2011 at 10:26 am

The problem is due to incorrect numbers in your address book , try looking at the number to check whats wrong

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Michelle
Jul 11, 2011 at 6:03 am

I have tried deleting and re-entering the number. I was just able to text to it the other day and can still receive texts from it. I can also text other contacts.

Any ideas?

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scott
Jul 27, 2011 at 3:01 am

thanks this worked perfect

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scott
Jul 27, 2011 at 3:08 am

michelle i done what they said on the top an this worked perfect,i deleted the number on my contact an was perfect,i had the same problem you had, could receive from a certain number but could not text back this should work Thanks!

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Paul
Jul 31, 2011 at 3:09 pm

definitely did not work, i dont even have the contact saved in my adress book to begin with.. but i added it.. deleted it, tried exactly what you said, and nope.. didnt work

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paris
Aug 1, 2011 at 11:40 am

Have you tried checking the number format , can you actually call the number in questions?

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Random xD
Aug 15, 2011 at 2:16 pm

If it doesn’t work, say if its to Aus +61 3 (Area code is 03 for vic ignore the 0) then the phone number, if its say to america put a 1 (Not 00111) before the number, etc, you can look up this info online, but if that doesn’t work, I had to delete all msg’s I attempted to send that got rejected, and then I had to retype it like as i explained without the 0 at the start, and it sent first try xD (Hope this helps)

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nessa
Aug 24, 2011 at 10:54 pm

worked for me…had to put +1 area code infront of contact #

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T-man
Aug 30, 2011 at 6:07 am

I’v tried wat u said bt still no change. I even deleted the contact and added it again. Plz help!!

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Luke
Sep 3, 2011 at 8:52 pm

The + sign worked for me. Thanks a lot paris

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Hertz
Sep 9, 2011 at 7:42 pm

This worked first time, thanks mate!

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brandon
Sep 12, 2011 at 4:02 am

Worked when I put the 1 infront of the number thx

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Horace
Sep 15, 2011 at 9:43 am

Tried all and everything and nothing works!! Just was texting this friend all day yesterday with absolutely no errors. Now it’s doing ot for all of my contacts!! This sucks :(

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sushant
Oct 5, 2011 at 10:54 am

It is not working for me,all i did was added my email to the phone and started getting this problem

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andrew
Oct 8, 2011 at 11:43 pm

i had to put ”plus” then the area code..then to remove the first 0 of the number..and it worked

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john
Nov 16, 2011 at 12:42 am

also, sometimes if you delete the number from the call log, this will happen. just dial the number and wait for at least one ringtone then try sending the sms.

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haliamh ali
Nov 28, 2011 at 6:53 pm

my blackberry keep mess yp and this message cum UP SAY facility recject

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Bianca
Dec 14, 2011 at 4:15 am

im not getting it

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Bianca
Dec 14, 2011 at 4:17 am

all my numbers and my phone book all ready have the 1 and the + sign in front of it so does that mean i need to wait till my battery get full cause a lot of people is saying that to…. that i need to wait till my battery gets full.

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paris
Dec 14, 2011 at 3:44 pm

I’ve not heard of that , if your battery isn’t charged up enough then the Mobile Network Doesn’t turn on , but if you are getting phone reception , this should be fine

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United Kingdom
Dec 22, 2011 at 10:22 am

my phone will not send messages to numbers such as; 86444. There is no zero’s on this number? i have also tried adding my country code (+44 for me) and it stillwont work. Please tellme if i do not understand it or if i’m doing something wrong..

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Vancouver, Canada
Jan 4, 2012 at 8:13 am

I’ve tried everything said here and nothing is working!
… could it be that the contact has blocked my number?

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Kim Crawford
Jan 16, 2012 at 3:29 pm

I am having same problem, canadian cell number, and have tried deleting contact, adding the 1 and area code, restarting phone, battery pull, battery charge, …….. i was able to text this person no problem the other day.

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big up da bb crew
Jan 18, 2012 at 11:54 pm

i deleted all previous texts, call log with that number, and deleted the number, then i re entered the number on a new contact, then it worked :)

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Yu Liang
Feb 6, 2012 at 5:37 am

Wow, this worked great, in my case I had to erase all records including other contacts that had the same number (my son’t mobile was in two contacts) and I had erase all SMS prior records. It worked. SO the trick here is to mkae sure the saem number isnt in another record

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finally it worked
Feb 12, 2012 at 8:11 pm

Should probably rephrase this, Its super hard to understand what you mean by first zero.

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DIDNT WORK
Mar 16, 2012 at 12:11 am

IT DIDNT WORK!!!!! ITS DOING IT FOR ALL OF MY CONTACTS!!!!!!!!

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sesame
Mar 28, 2012 at 6:53 pm

This worked perfectly. But,I had to erase any record of any old sms for each contact

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Rick
Apr 12, 2012 at 8:05 pm

Worked a dream..been trying for days….issue is Blackberry always defaults back to saved numbe rin your phone book. If thats wrong even if you reply direct to a text it automaticaly uses the saved number not the rpely number like other phones…thanks a lot…Well recommended…

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Colleen
May 2, 2012 at 1:17 pm

I could receive/send all texts with the exception of one number. Quick fix for my BB was to add + sign, area code and number. Erasing the # did not work.

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Folake
May 18, 2012 at 6:38 pm

I deleted the contact, restart the phone and send the text again and it work, but i didnt add it to the contact list as yet

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?????
Sep 28, 2012 at 10:12 am

????? ?????? ?????? ??????? ????? ???? ??? ??????

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lina
Oct 27, 2012 at 1:17 pm

Thank you my problem has been fixed and I can send text
now

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happy
Feb 9, 2013 at 1:11 pm

tried everything no more contacts no more previous txt and call logs,even restored factory setting enter the number manualy wid +country code..but none of these worked..pls i need help

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remont
Feb 26, 2013 at 2:55 pm

very helpful thx

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grace
Mar 5, 2013 at 4:40 pm

NONE of that works for me. I was in the middle of a text conversation with my daughter when this started. We have texted each other for YEARS and this started in the middle of a conversation today. I need HELP!

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Ehsan
Jul 16, 2013 at 8:57 am

Hi there, guys Ive Blackberry Q10, Verizon , I’m from Iran, I can receive text messages, but not sending them, I face the error written; short message transfer rejected, I’ve tried all of your solutions but not worked:(, please help me out, Pleaseeeeeeeeeeeeeeeeeeeeeeee

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