Posts Tagged ‘HSM’

When Ciphertrust Managers ( Key Secures ) loose access to their Corresponding HSM device , they go in an offline state per below

The Certificates for the devices go back to self signed as well ( web-firstboot.keysecure.local ) 

On Reboot you get the normal locked issue of the boot device

When running

ksctl diskenc secureboot -i "Z:\PEMFile" --url https://keysecure --configfile file.yaml 

it might display the below error

Make sure your Yaml file is correct

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commvault_logo[1]Recently installing Kaspersky on some fileservers , caused the shares to hang which could only be fixed by restarting the Commvault Agent on the server. This is usually down to the way Kaspersky locks the archived files during scan. Heres how to fix : 

->On the Fileserver machines exclude the Antivirus Processes for Kaspersky ( AVP.exe ) 

http://documentation.commvault.com/dell/release_9_0_0/books_online_1/english_us/deployment/upgrade/dm_nas_client.htm

->On the Kaspersky Administration Center create a profile Exclude the Directories and also processes here from being scanned :  

http://documentation.commvault.com/commvault/v10/article?p=white_paper/security/antivirus_exclusions.htm

Lastestly Change the Hierarchical Storage Settings for Kaspersky to the below , however Comm vault say HSM with system with reparse points

HSM

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