Files gets downloaded too : 

C:\Program Files (x86)\Microsoft Intune Management Extension\Content\Incoming

Logs of this
C:\ProgramData\Microsoft\IntuneManagementExtension\Logs ( C:\ProgramData\Microsoft\IntuneManagementExtension\Logs\IntuneManagementExtension.log _)

AppID can be found in Intune E.g.  : dd8aa12d-557e-49ac-8989-b9abf21ba25e

File Gets Extracted too : 

Puts in C:\Program Files (x86)\Microsoft Intune Management Extension\Content\Staging

<![LOG[[Win32App] Content cache found for app id dd8aa12d-557e-49ac-8989-b9abf21ba25e, skip downloading.]LOG]!><time=”13:22:11.5876948″ date=”4-1-2022″ component=”IntuneManagementExtension” context=”” type=”1″ thread=”26″ file=””>

 

Windows LOB apps (single MSI) pushed via MDM channel like the Intune Management Extension Agent itself are cached here during install and then deleted:

C:\Windows\system32\config\systemprofile\AppData\Local\mdm

 

Check the log @ C:\ProgramData\Microsoft\IntuneManagementExtension\Logs\ for more information or;
HKLM\SOFTWARE\Microsoft\IntuneManagementExtension\Apps\
HKLM\SOFTWARE\Microsoft\IntuneManagementExtension\Win32Apps\

The unmonitored process is in progress, however it may timeout. (0x87D300C9)
Error unzipping downloaded content. (0x87D30067)

 

Intune Management Extension Deep Dive – Win32 App Deployment Troubleshooting Help Guide

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Add Customer

Add Test Numbers for Customer

Add Trunk ( Number Simutanous Calls ) 

Add Numbers to Trunk

  • Add TXT domain
  • Do not tick any exchange or advance potions
  • Create new user account for establishing of the SIP trunk with Vocus
  • Password is not required
  • Note: domestic call plan license cannot be assigned to the user

    Keep phone system and Teams licenses, untick all other

    Only user access permission is required

 

 

Phone system license needs to be assigned to the activation account otherwise the command below will always fail.

https://docs.microsoft.com/en-us/skypeforbusiness/troubleshoot/online-phone-system/add-new-derived-sbc-direct-routing

 

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Name :  4 digits extension rule
Description : Internal 4 Digit extension to full number 029XXXXXXX range
Expression : ^(50\d{2})$
Translate :+6129XXX$1

Name :  AU Service Numbers
Description :  Toll free 1300 / 1800 numbers and 13 numbers
Expression : ^(1[3,8]00\d{6,7}$)|(^13\d{4}$)
Translate : +61$1$2

*Add for each company region location ( Sydney Users get assign Add 02 Local , Melbourne Users get assigned Add 02 Local Dial Plan etc ) 

Name : Add 02 Local
Description : Add +612 when user Dials number eg ( 907 XXX XXX ) 
Expression : ^(\d{8})$
Translate : +612$1

Name : Add 03 Local
Description : Add +613 when user Dials number eg ( 907 XXX XXX ) 
Expression : ^(\d{8})$
Translate : +613$1

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Teams Calling

  • Must meet minimum Microsoft licensing requirements (E1/E3/ ( 365 License with Teams ) +Teams phone system License or E5)
    • Add free  Microsoft Teams Phone Resource Account for your Call Queues ( CQ ) and Auto Attendants ( AA ) 
  • Create Vocus Teams Trunk
  • Add temps Number to Vocus ( then to Teams ) for Testing and Call Queue Setup
  • Add Resource accounts and then Numbers to Resource accounts  ( These will then be applied to CQ and AA ) 
    • Add  Microsoft Teams Phone Resource Account Licenses to  the new Resource accounts 
    • Good to use standard naming conventions RA
  • Configure all AA and CQ
    • Good to use standard naming conventions AA and CQ
  • Set up Out of Hours Call Plan
  • Book Number Ports
  • Make sure all users have setup teams and are using it.
  • User Training Booked?
  • Voicemail Requirments?
  • Who will update the Holidays?
  • Outbound numbers and Call ID is done via Vocus Portal  ( Vocus Customer Portal , View As ) 
  • Call diverts can be done in Teams and Vocus
  • International Calls needed, Default Blocked in Vocus
  • Fax to Email to replace any Fax Services
  • http://blog.schertz.name/2020/04/common-area-phones-in-microsoft-teams/
  • http://blog.schertz.name/2019/11/managing-microsoft-teams-phone-policies/

 

 

  • Licenses: Each user need a Teams calling License and a License to Use Teams. You will need “Microsoft 365 Phone System – Virtual User” for each Queue and Auto Attendant
  • Vocus Teams Trunk : Create SIP & MS Teams trunks in VHV 

  • Pilot number for testing and call queue setup \ Assign temporary DIDs in VHV 

  • Book number ports with your carrier , this can take 1 Month. Port Contact Person is the engineer (1800 and 1300 numbers should NOT be ported, these numbers will stay with the current carrier. )

 

Call flow setup steps 

PSTN number (service number) -> Resource Account ->  Auto Assistant -> Call Queue

Notes: 

  • Service number is assigned to a resource group 
  • The resource group is then assigned to the AA 
  • CQ doesn’t need to have a phone number assigned, just need to have a resource group assigned to it 

 

Troubleshooting

https://docs.microsoft.com/en-us/microsoftteams/log-files

https://techcommunity.microsoft.com/t5/microsoft-teams/reading-microsoft-teams-logs/m-p/854746

 
 
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If you are using Vocus as the PBX Teams calling PBX here’s a run-through sheet of tasks

PrePorting

  1. Request porting – Port contact person = the person that knows about the porting process *Take the whole block, then decide what to do. Don’t break the block
  2. 2 Days before the porting date, Vocus will email you saying they have added the Numbers to the portal for you to use “In preparation for your number port we have pre-provisioned the numbers on your account so that you can set them up prior to your port completion.”
  3. You can pre-assign these numbers now to the user’s \ Queues and Auto Attendants in Teams so you don’t have to rush and do this all on the Porting Day and Time
  4. Add these Porting Numbers to your Teams Trunk you set up for the customer – If you don’t do this calling it will say “Line Busy”

  5. Port Occurs Test Numbers Outbound and Inbound
  6. After Porting is complete Vocus will email you to say this is done and tested

    Test call through Optus: WorkingTest call through Telstra: WorkingTest call through Primus: Working

Things to do After

  1. Remove the Temporary numbers you were using for testing –  [email protected] and ask them to remove them off your clients account. Please provide customer name, account number and number range to cancel.
  2. Get Vocus to change the Single DND Numbers to a block [email protected] 
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Use case: Backup was running really slowly. Tracking the Veeam backup log it was using a server for the repository. Logging in to the server we checked via Resource Monitor to the Veeamagent.exe (below is a sample screenshot the job isn’t running now), and checked the active time against the write disk which was D:. Active time was showing as 100%.

From there utilising diskspd command we were able to determine the latency on the disk was high.

DiskSpd quick download link: https://aka.ms/getdiskspd

  1. Command to run:   diskspd.exe -c25G -b512K -w100 -Sh -d600 -L D:\testfile.datwhere -w = amount of write performance – i.e. 100 = 100% write, 50 = 50% read + 50% writeD: = the drive to perform the test against
  2. This will write a file to the disk to perform the tests against
  3. Below outputs the CPU usage, as well as results for IO. It’s a bit convoluted but check the AvgLat (check NHADR01 much better J )
  4. Don’t forget to delete the D:\testfile.dat at the test completion

For the server on first run it looked to be 65ms, but re-run showing about 36ms, nominal value should be <15ms.

C:\temp\DiskSpd\x86>diskspd.exe -c25G -b512K -w50 -Sh -d600 -L D:\testfile.dat

Command Line: diskspd.exe -c25G -b512K -w50 -Sh -d600 -L D:\testfile.dat

Input parameters:

        timespan:   1

        ————-

        duration: 600s

        warm up time: 5s

        cool down time: 0s

        measuring latency

        random seed: 0

        path: ‘D:\testfile.dat’

                think time: 0ms

                burst size: 0

                software cache disabled

                hardware write cache disabled, writethrough on

                performing mix test (read/write ratio: 50/50)

                block size: 512KiB

                using sequential I/O (stride: 512KiB)

                number of outstanding I/O operations per thread: 2

                threads per file: 1

                using I/O Completion Ports

                IO priority: normal

Results for timespan 1:

*******************************************************************************

actual test time:       600.00s

thread count:           1

proc count:             8

CPU |  Usage |  User  |  Kernel |  Idle

——————————————-

   0|  12.68%|   5.39%|    7.29%|  87.32%

   1|  16.12%|   8.14%|    7.98%|  83.88%

   2|  15.51%|   8.10%|    7.41%|  84.49%

   3|  20.18%|   9.90%|   10.28%|  79.82%

   4|  20.34%|   8.52%|   11.83%|  79.66%

   5|  17.43%|   5.72%|   11.71%|  82.57%

   6|  39.53%|  13.31%|   26.23%|  60.47%

   7|  53.09%|  26.06%|   27.03%|  46.91%

——————————————-

avg.|  24.36%|  10.64%|   13.72%|  75.64%

Total IO

thread |       bytes     |     I/Os     |    MiB/s   |  I/O per s |  AvgLat  | LatStdDev |  file

—————————————————————————————————–

     0 |     26373259264 |        50303 |      41.92 |      83.84 |   23.852 |    19.811 | D:\testfile.dat (25GiB)

—————————————————————————————————–

total:       26373259264 |        50303 |      41.92 |      83.84 |   23.852 |    19.811

Read IO

thread |       bytes     |     I/Os     |    MiB/s   |  I/O per s |  AvgLat  | LatStdDev |  file

—————————————————————————————————–

     0 |     13206814720 |        25190 |      20.99 |      41.98 |   11.030 |    12.632 | D:\testfile.dat (25GiB)

—————————————————————————————————–

total:       13206814720 |        25190 |      20.99 |      41.98 |   11.030 |    12.632

Write IO

thread |       bytes     |     I/Os     |    MiB/s   |  I/O per s |  AvgLat  | LatStdDev |  file

—————————————————————————————————–

     0 |     13166444544 |        25113 |      20.93 |      41.85 |   36.713 |    17.198 | D:\testfile.dat (25GiB)

—————————————————————————————————–

total:       13166444544 |        25113 |      20.93 |      41.85 |   36.713 |    17.198

total:

  %-ile |  Read (ms) | Write (ms) | Total (ms)

———————————————-

    min |      0.409 |      7.884 |      0.409

   25th |      0.862 |     26.752 |      8.213

   50th |      8.226 |     33.792 |     24.334

   75th |     16.143 |     42.002 |     34.450

   90th |     26.738 |     53.704 |     44.964

   95th |     34.337 |     66.108 |     55.452

   99th |     53.328 |    100.045 |     85.139

3-nines |     94.580 |    167.428 |    148.197

4-nines |    167.318 |    382.972 |    361.199

5-nines |    370.126 |    468.161 |    468.161

6-nines |    370.126 |    468.161 |    468.161

7-nines |    370.126 |    468.161 |    468.161

8-nines |    370.126 |    468.161 |    468.161

9-nines |    370.126 |    468.161 |    468.161

    max |    370.126 |    468.161 |    468.161

Command Line: diskspd.exe -c25G -b512K -w50 -Sh -d600 -L D:\testfile.dat

Input parameters:

        timespan:   1

        ————-

        duration: 600s

        warm up time: 5s

        cool down time: 0s

        measuring latency

        random seed: 0

        path: ‘D:\testfile.dat’

                think time: 0ms

                burst size: 0

                software cache disabled

                hardware write cache disabled, writethrough on

                performing mix test (read/write ratio: 50/50)

                block size: 512KiB

                using sequential I/O (stride: 512KiB)

                number of outstanding I/O operations per thread: 2

                threads per file: 1

                using I/O Completion Ports

                IO priority: normal

Results for timespan 1:

*******************************************************************************

actual test time:       600.00s

thread count:           1

proc count:             8

CPU |  Usage |  User  |  Kernel |  Idle

——————————————-

   0|  27.43%|   8.87%|   18.56%|  72.57%

   1|  36.37%|  14.08%|   22.29%|  63.63%

   2|  29.94%|   9.99%|   19.95%|  70.06%

   3|  39.66%|   9.76%|   29.90%|  60.34%

   4|  23.94%|   8.85%|   15.09%|  76.06%

   5|  56.65%|  14.87%|   41.77%|  43.35%

   6|  27.74%|   7.14%|   20.61%|  72.26%

   7|  29.32%|   4.17%|   25.15%|  70.68%

——————————————-

avg.|  33.88%|   9.72%|   24.16%|  66.12%

Total IO

thread |       bytes     |     I/Os     |    MiB/s   |  I/O per s |  AvgLat  | LatStdDev |  file

—————————————————————————————————–

     0 |     69124751360 |       131845 |     109.87 |     219.74 |    9.099 |    20.606 | D:\testfile.dat (25GiB)

—————————————————————————————————–

total:       69124751360 |       131845 |     109.87 |     219.74 |    9.099 |    20.606

Read IO

thread |       bytes     |     I/Os     |    MiB/s   |  I/O per s |  AvgLat  | LatStdDev |  file

—————————————————————————————————–

     0 |     34584657920 |        65965 |      54.97 |     109.94 |   13.611 |    24.586 | D:\testfile.dat (25GiB)

—————————————————————————————————–

total:       34584657920 |        65965 |      54.97 |     109.94 |   13.611 |    24.586

Write IO

thread |       bytes     |     I/Os     |    MiB/s   |  I/O per s |  AvgLat  | LatStdDev |  file

—————————————————————————————————–

     0 |     34540093440 |        65880 |      54.90 |     109.80 |    4.581 |    14.271 | D:\testfile.dat (25GiB)

—————————————————————————————————–

total:       34540093440 |        65880 |      54.90 |     109.80 |    4.581 |    14.271

total:

  %-ile |  Read (ms) | Write (ms) | Total (ms)

———————————————-

    min |      0.466 |      0.437 |      0.437

   25th |      1.995 |      0.584 |      0.701

   50th |      6.506 |      0.725 |      2.066

   75th |     13.976 |      2.269 |      9.971

   90th |     30.622 |     10.937 |     21.618

   95th |     50.217 |     19.840 |     36.896

   99th |    129.307 |     62.694 |    103.474

3-nines |    251.222 |    186.690 |    234.561

4-nines |    374.508 |    294.005 |    353.957

5-nines |    420.817 |    357.480 |    395.550

6-nines |    420.817 |    357.480 |    420.817

7-nines |    420.817 |    357.480 |    420.817

8-nines |    420.817 |    357.480 |    420.817

9-nines |    420.817 |    357.480 |    420.817

    max |    420.817 |    357.480 |    420.817

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