{"id":9648,"date":"2026-05-12T22:16:21","date_gmt":"2026-05-12T22:16:21","guid":{"rendered":"https:\/\/pariswells.com\/blog\/?p=9648"},"modified":"2026-05-12T22:16:22","modified_gmt":"2026-05-12T22:16:22","slug":"onedrive-very-slow-to-open-files-contacting-the-server-for-information-on-close","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/research\/onedrive-very-slow-to-open-files-contacting-the-server-for-information-on-close","title":{"rendered":"Onedrive very slow to open Files &#8220;Contacting the Server for Information&#8221; on Close"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Had a customer that have very slow load times downloading documents &#8221; took a long while for the download to happen&#8221; then exiting it would come up with the below<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Hotspotting off their phone fixed the issue<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the end it seemed to be an IPV6 config with their router ( Providing temporary address ) disabling IPV6 fixed the issue <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-12-173828.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1005\" height=\"393\" src=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-12-173828.png\" alt=\"\" class=\"wp-image-9649 img-responsive\" srcset=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-12-173828.png 1005w, https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-12-173828-300x117.png 300w, https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2026\/05\/Screenshot-2026-05-12-173828-768x300.png 768w\" sizes=\"auto, (max-width: 1005px) 100vw, 1005px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Had a customer that have very slow load times downloading documents &#8221; took a long while for the download to happen&#8221; then exiting it would come up [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9648","post","type-post","status-publish","format-standard","hentry","category-research"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Had a customer that have very slow load times downloading documents &quot; took a long while for the download to happen&quot; then exiting it would come up with the below Hotspotting off their phone fixed the issue In the end it seemed to be an IPV6 config with their router ( Providing temporary address )\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"paris\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/pariswells.com\/blog\/research\/onedrive-very-slow-to-open-files-contacting-the-server-for-information-on-close\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 4.9.8\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Welcome to Pariswells.com |\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Onedrive very slow to open Files \u201cContacting the Server for Information\u201d on Close | Welcome to Pariswells.com\" \/>\n\t\t<meta property=\"og:description\" content=\"Had a customer that have very slow load times downloading documents &quot; 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