{"id":8843,"date":"2025-05-05T04:08:16","date_gmt":"2025-05-05T04:08:16","guid":{"rendered":"https:\/\/pariswells.com\/blog\/?p=8843"},"modified":"2025-05-05T04:08:18","modified_gmt":"2025-05-05T04:08:18","slug":"365-tenancy-migration-new-account-logging-into-old-tenancy-onmicrosoft-com-account","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/research\/365-tenancy-migration-new-account-logging-into-old-tenancy-onmicrosoft-com-account","title":{"rendered":"365 Tenancy Migration &#8211; New account logging into old tenancy .onmicrosoft.com account"},"content":{"rendered":"\n<p>You have just moved a user to a new tenancy and migrated the old domain over. When you sign into Mobile devices , its still trying to use the old email or oldtenancy onmicrosoft.com address<\/p>\n\n\n\n<p>Go into the Microsoft Authenticator and remove the Authenicator account from the old tenancy and try again. If not there should be an option in Outlook to &#8220;Sign into another account&#8221;<\/p>\n\n\n\n<p>On Windows this is a a bit more long winded.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Remove the old tenancy account from Accounts \\ Work School Account<\/li>\n\n\n\n<li>Unlink Onedrive from the old tenancy and sign into the new tenancy which should add the new tenancy into the Work School Account <\/li>\n\n\n\n<li>Unsign out of Office apps and Resign in<\/li>\n\n\n\n<li>Use Credential Manager to clear out the 365 Cached Credentials<\/li>\n\n\n\n<li>If for some reason it still tries to login to old tenancy when you put the new email address tenancy in , use the new tenancy&#8217;s OnMicrosoft account which should reask for the username<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>You have just moved a user to a new tenancy and migrated the old domain over. When you sign into Mobile devices , its still trying to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8843","post","type-post","status-publish","format-standard","hentry","category-research"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/8843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/comments?post=8843"}],"version-history":[{"count":1,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/8843\/revisions"}],"predecessor-version":[{"id":8844,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/8843\/revisions\/8844"}],"wp:attachment":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/media?parent=8843"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/categories?post=8843"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/tags?post=8843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}