{"id":8398,"date":"2024-11-11T00:10:34","date_gmt":"2024-11-11T00:10:34","guid":{"rendered":"https:\/\/pariswells.com\/blog\/?p=8398"},"modified":"2024-11-11T00:10:35","modified_gmt":"2024-11-11T00:10:35","slug":"saml-configuration-error-saml-response-is-not-signed-please-make-the-saml-response-is-signed-in-your-idp","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/research\/saml-configuration-error-saml-response-is-not-signed-please-make-the-saml-response-is-signed-in-your-idp","title":{"rendered":"SAML Configuration Error : SAML Response is not signed Please make the SAML response is Signed in your IDP"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-9.png\"><img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"63\" src=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-9.png\" alt=\"\" class=\"wp-image-8401 img-responsive\" srcset=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-9.png 480w, https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-9-300x39.png 300w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/><\/a><\/figure>\n\n\n\n<p><br>I understand that you&#8217;re trying to set up SSO in Freshdesk, but you&#8217;re receiving an error &#8220;Saml configuration error: saml response is not signed. Please make the saml response is signed in your IDP&#8221;.\u00a0<\/p>\n\n\n\n<p>This error occurs if the Signing options in Freshworks SAML x Azure(Using SAML) configuration don&#8217;t match the signing options selected in IDP.&nbsp;<\/p>\n\n\n\n<p>Please follow the steps below to fix it:&nbsp;<\/p>\n\n\n\n<p>1. Login to Freshworks Organisation<\/p>\n\n\n\n<p>2. Navigate to the Security Page and then go to Configured SAML App<\/p>\n\n\n\n<p>3.&nbsp;Check the Signing options in the configured SAML app.<br>?<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-8.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"524\" src=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-8-1024x524.png\" alt=\"\" class=\"wp-image-8400 img-responsive\" srcset=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-8-1024x524.png 1024w, https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-8-300x153.png 300w, https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-8-768x393.png 768w, https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-8-1536x786.png 1536w, https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-8.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><br><strong>Note: Freshworks SAML app in Azure IDP default supports only.<\/strong><\/p>\n\n\n\n<p><strong>Azure Signing options.<\/strong><\/p>\n\n\n\n<p><strong>?<\/strong><\/p>\n\n\n\n<p>Azure AD &gt; Enterprise Applications &gt; Freshworks SAML app &gt; Single Sign On &gt; SAML Signing Certificate &gt; Signing options: Sign SAML Response<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-10.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"559\" src=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-10-1024x559.png\" alt=\"\" class=\"wp-image-8402 img-responsive\" srcset=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-10-1024x559.png 1024w, https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-10-300x164.png 300w, https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-10-768x419.png 768w, https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-10-1536x839.png 1536w, https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2024\/11\/image-10.png 1992w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>I understand that you&#8217;re trying to set up SSO in Freshdesk, but you&#8217;re receiving an error &#8220;Saml configuration error: saml response is not signed. Please make the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-8398","post","type-post","status-publish","format-standard","hentry","category-research"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/8398","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/comments?post=8398"}],"version-history":[{"count":1,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/8398\/revisions"}],"predecessor-version":[{"id":8403,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/8398\/revisions\/8403"}],"wp:attachment":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/media?parent=8398"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/categories?post=8398"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/tags?post=8398"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}