{"id":7286,"date":"2023-09-06T06:47:14","date_gmt":"2023-09-06T06:47:14","guid":{"rendered":"https:\/\/pariswells.com\/blog\/?p=7286"},"modified":"2024-07-19T00:47:08","modified_gmt":"2024-07-19T00:47:08","slug":"how-to-reset-labtech-service-after-pc-clone","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/research\/how-to-reset-labtech-service-after-pc-clone","title":{"rendered":"How to reset Labtech\\Connectwise Service after PC Clone"},"content":{"rendered":"\n
[Net.ServicePointManager]::SecurityProtocol = \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0[Net.SecurityProtocolType]::Tls12\n\n(new-object Net.WebClient).DownloadString('https:\/\/raw.githubusercontent.com\/LabtechConsulting\/LabTech-Powershell-Module\/master\/LabTech.psm1') | iex\n\nReset-LTService<\/code><\/pre>\n\n\n\n
Run As Admin<\/p>\n\n\n\n
This behavior is typically experienced when machines are imaged, or an improper or failed upgrade of ConnectWise ScreenConnect was processed. More than 1 computers have the same SessionGUID
 <\/p>\n\n\n\n
    \n
  1.  Double click the affected machine within the control center navigation tree to open the computer management window<\/li>\n\n\n\n
  2.  Right-click the Monitor icon on the top of the computer management window, and select “Software”<\/li>\n\n\n\n
  3.  Identify characters following software listing for Screenconnect Client (xxxxxxxxxxxxxxxx), by double clicking it. A new browser window opens with the ScreenConnect GUID in the url. Copy the GUID part of the url string.<\/li>\n\n\n\n
  4.  Click Begin > Tools > Command Prompt<\/li>\n\n\n\n
  5.  Type in the following commands in the command line window, insert the ID number attained in step #3, and hit “Enter”:<\/li>\n<\/ol>\n\n\n\n

    wmic product where name=”ScreenConnect Client (xxxxxxxxxxxxxxxx)” call uninstall \/nointeractive<\/p>\n\n\n\n
      \n
    1.  The command line window should display as success upon removal<\/li>\n\n\n\n
    2.  Right-click the Screenconnect icon and select “redeploy”<\/li>\n\n\n\n
    3.  After allowing the system time to redeploy (roughly 2 minutes), the icon should turn green to signify and active connection.<\/li>\n<\/ol>\n\n\n\n
      The above steps are also discussed in this KB article<\/a>:<\/p>\n","protected":false},"excerpt":{"rendered":"
      Run As Admin This behavior is typically experienced when machines are imaged, or an improper or failed upgrade of ConnectWise ScreenConnect was processed. More than 1 computers […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7286","post","type-post","status-publish","format-standard","hentry","category-research"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t