{"id":6405,"date":"2022-12-01T08:30:34","date_gmt":"2022-12-01T08:30:34","guid":{"rendered":"https:\/\/pariswells.com\/blog\/?p=6405"},"modified":"2023-01-09T02:13:55","modified_gmt":"2023-01-09T02:13:55","slug":"account-switch-detected-we-were-unable-to-verify-your-account-mac-outlook","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/research\/account-switch-detected-we-were-unable-to-verify-your-account-mac-outlook","title":{"rendered":"Account switch detected we were unable to verify your account MAC Outlook"},"content":{"rendered":"\n

After defederating a domain for a 365 tenant , trying to add the account back to Mac Outlook comes up with the error ” Account switch Detected “‘<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

I could not log into Any Office App e.g. Onedrive after <\/p>\n\n\n\n

I tried all the below to get rid of “Office” and the cache<\/p>\n\n\n\n

    \n
  1. Deleted Old Outlook Profile<\/li>\n\n\n\n
  2. Deleted all the details in KeyChain<\/li>\n\n\n\n
  3. Uninstalling Office<\/li>\n\n\n\n
  4. To remove files from your user Library folder, you’ll need to first set the Finder View options.In Finder<\/strong>, press \"COMMAND\" + Shift<\/strong> + H<\/strong>.
    On the Finder menu at the top, go into the Home Folder
    click View <\/strong>> as List<\/strong>, and then click View <\/strong>> Show View Options<\/strong>.
    In the View Options dialog box, select Show Library Folder and save.

        
    Back in Finder<\/strong>, open Library <\/strong>> Containers <\/strong>and Ctrl<\/strong> + click<\/strong> each of these folders and Move to Trash<\/strong>. Not all of these folders may be present.
    com.microsoft.errorreporting<\/strong>
    com.microsoft.Excel<\/strong>
    com.microsoft.netlib.shipassertprocess<\/strong>
    com.microsoft.Office365ServiceV2<\/strong>
    com.microsoft.Outlook<\/strong>
    com.microsoft.Powerpoint<\/strong>
    com.microsoft.RMS-XPCService<\/strong>
    com.microsoft.Word<\/strong>
    com.microsoft.onenote.mac
    <\/strong>Click the back arrow to go back to the Library folder and open Group Containers<\/strong>. Ctrl<\/strong> + click<\/strong> each of these folders if present, and Move to Trash<\/strong>.
    UBF8T346G9.ms<\/strong>
    UBF8T346G9.Office<\/strong>
    UBF8T346G9.OfficeOsfWebHost<\/strong><\/li>\n<\/ol>\n\n\n\n

    Nothing Worked \ud83d\ude41 <\/p>\n\n\n\n

    Try<\/p>\n\n\n\n

    Settings . Safari , Delete History and Website Data<\/strong><\/p>\n\n\n\n

    In the End we had to create a new User Profile on the Mac which fixed the issue!<\/p>\n","protected":false},"excerpt":{"rendered":"

    After defederating a domain for a 365 tenant , trying to add the account back to Mac Outlook comes up with the error ” Account switch Detected […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[4112,718,560,4113,4114],"class_list":["post-6405","post","type-post","status-publish","format-standard","hentry","category-research","tag-account-switch-detected","tag-mac","tag-outlook","tag-sis-windows-net","tag-unable-to-verify-account"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t