{"id":5607,"date":"2022-03-08T05:25:40","date_gmt":"2022-03-08T05:25:40","guid":{"rendered":"https:\/\/pariswells.com\/blog\/?p=5607"},"modified":"2022-03-08T05:25:40","modified_gmt":"2022-03-08T05:25:40","slug":"couldnt-verify-account-were-having-trouble-verifying-your-office-365-account-on-this-computer-most-features-will-be-turned-off-on","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/research\/couldnt-verify-account-were-having-trouble-verifying-your-office-365-account-on-this-computer-most-features-will-be-turned-off-on","title":{"rendered":"Couldn’t verify account. We’re having trouble verifying your Office 365 account on this computer. Most features will be turned off on"},"content":{"rendered":"

Recently has a user on a terminal server trying to change their login and licenses account to active Office 365. The user logged into Office , but Office came up with “couldn’t verify account”<\/p>

<\/div>
\u00a0<\/div>
Had to change the cache :\u00a0<\/div>
\u00a0<\/div>
HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Office\\ClickToRun\\Configuration<\/div>
Change Key: SCLCacheOverride to “1”<\/div>
\u00a0<\/div>
Set\u00a0SCLCacheOverride<\/strong>\u00a0to 1 if you’re using shared computer activation and you want to roam the licensing token.<\/div>
\u00a0<\/div>
and whipe files in
In my case, affected users had 4 files\/tokens in<\/div>
C:\\Users\\%username%\\AppData\\Local\\Microsoft\\Office\\16.0\\Licensing<\/div><\/div>","protected":false},"excerpt":{"rendered":"

Recently has a user on a terminal server trying to change their login and licenses account to active Office 365. The user logged into Office , but […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1206,2019,3778],"class_list":["post-5607","post","type-post","status-publish","format-standard","hentry","category-research","tag-1206","tag-activation","tag-couldnt-verify-account-were-having-trouble-verifying-your-office-365-account-on-this-computer"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t