{"id":4641,"date":"2020-05-13T23:36:28","date_gmt":"2020-05-13T23:36:28","guid":{"rendered":"https:\/\/pariswells.com\/blog\/?p=4641"},"modified":"2020-05-13T23:36:28","modified_gmt":"2020-05-13T23:36:28","slug":"ms-teams-citrix-devices-not-passing-through-why","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/research\/ms-teams-citrix-devices-not-passing-through-why","title":{"rendered":"MS Teams + Citrix + Devices not passing through = why?"},"content":{"rendered":"

FYI – https:\/\/support.citrix.com\/article\/CTX253754<\/a><\/p>

User called to say Audio\/Video devices were failing to pass through to MS Teams. Under Settings > Devices listed \u201cNone\u201d across the board:

<\/p>\"\"

Checked the local workstation and found the HDXTeams.exe was not running (should start automatically when Teams in Citrix launches)<\/p>

Logs are here: %userprofile%\\AppData\\Local\\Temp\\HDXTeams<\/p>

\"\"<\/p>

\u00a0<\/p>

Refer to : https:\/\/discussions.citrix.com\/topic\/407820-ms-teams-not-pulling-through-audio-devices\/page\/2\/<\/a><\/p>

Solution: I had to disable built-in microphone and speakers \u2013 one or both of these were the problem:<\/p>\"\"<\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

FYI – https:\/\/support.citrix.com\/article\/CTX253754User called to say Audio\/Video devices were failing to pass through to MS Teams. Under Settings > Devices listed \u201cNone\u201d across the board:Checked the local […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[646,3255,3251,3254,3252,3253,3256],"class_list":["post-4641","post","type-post","status-publish","format-standard","hentry","category-research","tag-citrix","tag-couldnt-create-audio-module","tag-hdxteams-exe","tag-init","tag-pass-through","tag-teams","tag-webrtcapi-webrtcengine"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/4641","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/comments?post=4641"}],"version-history":[{"count":1,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/4641\/revisions"}],"predecessor-version":[{"id":4646,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/4641\/revisions\/4646"}],"wp:attachment":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/media?parent=4641"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/categories?post=4641"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/tags?post=4641"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}