{"id":4476,"date":"2020-03-26T08:54:30","date_gmt":"2020-03-26T08:54:30","guid":{"rendered":"https:\/\/pariswells.com\/blog\/?p=4476"},"modified":"2020-04-26T00:49:11","modified_gmt":"2020-04-26T00:49:11","slug":"microsoft-teams-white-screen-on-login","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/research\/microsoft-teams-white-screen-on-login","title":{"rendered":"Microsoft Teams – White Screen on Login"},"content":{"rendered":"

\"\"<\/p>

Recently had a user who could not log in to their microsoft Teams , due to the blank login whitescreen loop<\/p>

  1. Try rebooting the PC always as sometimes SAML crashes<\/li><\/ol>

    I had to clear the Application Data Settings :\u00a0<\/p>

    Close Teams.exe and Outlook.exe processes<\/p>

    Delete the Folder :<\/p>

    C:\\Users\\%username%\\AppData\\Roaming\\Microsoft\\Teams<\/p>

    or you can script it granularly :\u00a0<\/p>

    Get-ChildItem -Path $env:APPDATA\\”Microsoft\\teams\\application cache\\cache” | Remove-Item -Confirm:$false
    Get-ChildItem -Path $env:APPDATA\\”Microsoft\\teams\\blob_storage” | Remove-Item -Confirm:$false
    Get-ChildItem -Path $env:APPDATA\\”Microsoft\\teams\\databases” | Remove-Item -Confirm:$false
    Get-ChildItem -Path $env:APPDATA\\”Microsoft\\teams\\cache” | Remove-Item -Confirm:$false
    Get-ChildItem -Path $env:APPDATA\\”Microsoft\\teams\\gpucache” | Remove-Item -Confirm:$false
    Get-ChildItem -Path $env:APPDATA\\”Microsoft\\teams\\Indexeddb” | Remove-Item -Confirm:$false
    Get-ChildItem -Path $env:APPDATA\\”Microsoft\\teams\\Local Storage” | Remove-Item -Confirm:$false
    Get-ChildItem -Path $env:APPDATA\\”Microsoft\\teams\\tmp” | Remove-Item -Confirm:$false<\/p>

     <\/p>

    Try reopening Teams , if not delete the below<\/p>

    C:\\Users\\%username%\\AppData\\Local\\Microsoft\\Teams<\/p>

    Reinstall Teams and Sign out\u00a0 and sign back in at the user<\/p>","protected":false},"excerpt":{"rendered":"

    Recently had a user who could not log in to their microsoft Teams , due to the blank login whitescreen loopTry rebooting the PC always as sometimes […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4476","post","type-post","status-publish","format-standard","hentry","category-research"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t