{"id":4468,"date":"2020-03-26T03:25:41","date_gmt":"2020-03-26T03:25:41","guid":{"rendered":"https:\/\/pariswells.com\/blog\/?p=4468"},"modified":"2020-06-30T22:47:07","modified_gmt":"2020-06-30T22:47:07","slug":"azure365-you-cannot-have-more-than-5-hardware-token-or-authenticator-apps","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/fixes\/azure365-you-cannot-have-more-than-5-hardware-token-or-authenticator-apps","title":{"rendered":"Azure\\365 &#8211; You cannot have more than 5 hardware token or authenticator apps &#8211; 2fa"},"content":{"rendered":"<p>&nbsp;<\/p><p id=\"Dxcvhlw\"><img loading=\"lazy\" decoding=\"async\" width=\"670\" height=\"283\" class=\"alignnone size-full wp-image-4473  img-responsive\" src=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2020\/03\/img_5e7c2080a168b.png\" alt=\"\" srcset=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2020\/03\/img_5e7c2080a168b.png 670w, https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2020\/03\/img_5e7c2080a168b-300x127.png 300w\" sizes=\"auto, (max-width: 670px) 100vw, 670px\" \/><\/p><p>&nbsp;<\/p><p class=\"x_MsoNormal\">Here are the steps to remove unnecessary Authenticator app\/OAuth hardware token so that we can register new Authenticator app for this account:<\/p><p class=\"x_MsoNormal\">\u00a0<\/p><ol start=\"1\" type=\"1\"><li class=\"x_MsoNormal\">Visit <a href=\"https:\/\/myapps.microsoft.com\">https:\/\/myapps.microsoft.com<\/a> login with account<\/li><li class=\"x_MsoNormal\">Click on the account at upper right corner, then click on \u201cProfile\u201d:<\/li><\/ol><p><img loading=\"lazy\" decoding=\"async\" width=\"239\" height=\"209\" class=\"alignnone size-full wp-image-4469  img-responsive\" src=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2020\/03\/img_5e7c20705ef2f.png\" alt=\"\" \/><\/p><ol start=\"3\" type=\"1\"><li class=\"x_MsoNormal\">Click on \u201cAdditional security verification\u201d or \u201cEdit security info\u201d, pass MFA with SMS message.<\/li><\/ol><p><img loading=\"lazy\" decoding=\"async\" width=\"237\" height=\"191\" class=\"alignnone size-full wp-image-4472  img-responsive\" src=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2020\/03\/img_5e7c207393f46.png\" alt=\"\" \/><\/p><ol start=\"4\" type=\"1\"><li class=\"x_MsoNormal\">Now we will be able to manage Authenticator app\/OAuth hardware token for this account, remove unnecessary ones so that we can register a new Authenticator app. Depending on whether the tenant has enabled converged registration experience, it will look like this:<\/li><\/ol><p><img loading=\"lazy\" decoding=\"async\" width=\"431\" height=\"95\" class=\"alignnone size-full wp-image-4471  img-responsive\" src=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2020\/03\/img_5e7c20731edcc.png\" alt=\"\" srcset=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2020\/03\/img_5e7c20731edcc.png 431w, https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2020\/03\/img_5e7c20731edcc-300x66.png 300w\" sizes=\"auto, (max-width: 431px) 100vw, 431px\" \/><\/p><p>&nbsp;<\/p><p id=\"nRZHvKc\"><img loading=\"lazy\" decoding=\"async\" width=\"606\" height=\"484\" class=\"alignnone size-full wp-image-4603  img-responsive\" src=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2020\/05\/img_5eab92f50f72c.png\" alt=\"\" srcset=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2020\/05\/img_5eab92f50f72c.png 606w, https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2020\/05\/img_5eab92f50f72c-300x240.png 300w\" sizes=\"auto, (max-width: 606px) 100vw, 606px\" \/><\/p><p class=\"x_MsoListParagraph\">Or this:<\/p><p><img loading=\"lazy\" decoding=\"async\" width=\"671\" height=\"146\" class=\"alignnone size-full wp-image-4470  img-responsive\" src=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2020\/03\/img_5e7c2071769fb.png\" alt=\"\" srcset=\"https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2020\/03\/img_5e7c2071769fb.png 671w, https:\/\/pariswells.com\/blog\/wp-content\/uploads\/2020\/03\/img_5e7c2071769fb-300x65.png 300w\" sizes=\"auto, (max-width: 671px) 100vw, 671px\" \/><\/p><p>&nbsp;<\/p><p class=\"x_MsoNormal\">n the end I had to follow this link:L<\/p><p class=\"x_MsoNormal\">\u00a0<\/p><p class=\"x_MsoNormal\"><a href=\"https:\/\/account.activedirectory.windowsazure.com\/proofup.aspx?proofup=1\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\">https:\/\/account.activedirectory.windowsazure.com\/proofup.aspx?proofup=1<\/a><\/p><p class=\"x_MsoNormal\">\u00a0<\/p><p class=\"x_MsoNormal\">From this post:<\/p><p class=\"x_MsoNormal\">\u00a0<\/p><p class=\"x_MsoNormal\"><a href=\"https:\/\/docs.microsoft.com\/en-us\/azure\/active-directory\/user-help\/multi-factor-authentication-end-user-manage-settings\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\">https:\/\/docs.microsoft.com\/en-us\/azure\/active-directory\/user-help\/multi-factor-authentication-end-user-manage-settings<\/a><\/p><p class=\"x_MsoNormal\">\u00a0<\/p><p class=\"x_MsoNormal\">It enabled me to re-very my mobile number and take me to this page where I could delete the Auth app device:<\/p><p class=\"x_MsoNormal\">\u00a0<\/p><p class=\"x_MsoNormal\">\u00a0<\/p>","protected":false},"excerpt":{"rendered":"<p>&nbsp;&nbsp;Here are the steps to remove unnecessary Authenticator app\/OAuth hardware token so that we can register new Authenticator app for this account:\u00a0Visit https:\/\/myapps.microsoft.com login with accountClick on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[1965,3159],"class_list":["post-4468","post","type-post","status-publish","format-standard","hentry","category-fixes","tag-2fa","tag-you-cannot-have-more-than-5-hardware-token-or-authenticator-apps"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/4468","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/comments?post=4468"}],"version-history":[{"count":8,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/4468\/revisions"}],"predecessor-version":[{"id":4726,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/4468\/revisions\/4726"}],"wp:attachment":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/media?parent=4468"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/categories?post=4468"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/tags?post=4468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}