{"id":3867,"date":"2019-01-30T10:21:18","date_gmt":"2019-01-30T10:21:18","guid":{"rendered":"https:\/\/pariswells.com\/blog\/?p=3867"},"modified":"2019-01-30T10:29:00","modified_gmt":"2019-01-30T10:29:00","slug":"how-to-reset-drivers-and-settings-and-stop-print-spooler-spoolsv-exe-from-crashing-on-startup","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/research\/how-to-reset-drivers-and-settings-and-stop-print-spooler-spoolsv-exe-from-crashing-on-startup","title":{"rendered":"How to reset drivers and Settings and Stop Print Spooler Spoolsv.exe from Crashing on Startup"},"content":{"rendered":"\n

On a new deployment of Citrix , the Print Spooler would crash and then stop. This means you cannot remove any errored drivers. You will need to reset the Print Spooler manually in the registry<\/p>\n\n\n\n

Stage 1<\/h2>\n\n\n\n
  1. Go into the registry by typing REGEDIT<\/code> into the run dialog box<\/li>
  2. Export
    HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Print Key as a backup<\/li>
  3. Navigate to the following keys:
    HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Print\\Environment\\Windows NT x86 <\/code> HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Print\\Environments\\Windows x64 <\/li>
  4. In these keys, there should be two subkeys
    Drivers ( Version 3 and Version 4 )<\/code>
    Print Processors<\/code><\/li>
  5. Delete Any Physical Printer Drivers you have added ( easier to re-add these then reinstalling Doc Converters )<\/li>
  6. Try Starting Print Spooler to see if this fixes it<\/li><\/ol>\n\n\n\n

    Stage 2<\/h2>\n\n\n\n
    1. In Explorer, rename everything in this folder
      c:\\windows\\system32\\spool\\drivers\\w32x86<\/code>
      and<\/strong> c:\\windows\\system32\\spool\\drivers\\x64 <\/li>
    2. Try Starting Print Spooler to see if this fixes it <\/li><\/ol>\n\n\n\n

      Stage 3<\/h2>\n\n\n\n
      1. Navigate to the following key:
        HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Print\\Monitors<\/code><\/li>
      2. In this key, there should be 7 subkeys
        BJ Language Monitor
        Local Port
        Microsoft Document Imaging Writer Monitor
        Microsoft Shared Fax Monitor
        Standard TCP\/IP Port
        USB Monitor
        WSD Port<\/code><\/li>
      3. If there are any extra keys, export them and delete them.<\/li>
      4. Try Starting Print Spooler to see if this fixes it <\/li><\/ol>\n\n\n\n

        There is also an application that can help you with this https:\/\/github.com\/jdickson289\/Print-Reset-Tool\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

        On a new deployment of Citrix , the Print Spooler would crash and then stop. This means you cannot remove any errored drivers. You will need to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[646,658,2797,2798,2613,627,2794,2795,2796],"class_list":["post-3867","post","type-post","status-publish","format-standard","hentry","category-research","tag-citrix","tag-crash","tag-error-code-0x7e","tag-on-startup","tag-print","tag-reset","tag-spooler","tag-spoolsv-exe","tag-the-print-spooler-failed-to-load-a-plug-in-module-adobepdf-dll"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/3867","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/comments?post=3867"}],"version-history":[{"count":3,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/3867\/revisions"}],"predecessor-version":[{"id":3870,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/3867\/revisions\/3870"}],"wp:attachment":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/media?parent=3867"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/categories?post=3867"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/tags?post=3867"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}