{"id":3733,"date":"2018-11-04T08:37:25","date_gmt":"2018-11-04T08:37:25","guid":{"rendered":"https:\/\/pariswells.com\/blog\/?p=3733"},"modified":"2018-11-04T08:37:25","modified_gmt":"2018-11-04T08:37:25","slug":"citrix-xen-app-server-frozen-on-welcome-login-screen","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/random\/citrix-xen-app-server-frozen-on-welcome-login-screen","title":{"rendered":"Citrix Xen App Server frozen on Welcome Login Screen"},"content":{"rendered":"

Recently when trying to login to a Citrix XenApp Server ( OS Server 2012 R2 ) users were getting a frozen Welcome Screen. The loading ‘Circle” would just stop and go no further.<\/p>

Rebooting the cluster ( Datacollectors\/Storefront and XenApp Servers ) did not resolve the issue. The session would start to load then go no further. I could login to the server via the console just not through the receiver.<\/p>

Logging into the Data Collector I was greeted with\u00a0<\/p>

“Trial Period Expired”<\/p>

Checking the Licensing Tab showed no available licenses. I wasn’t able to check the original licenses so I created a temp account to setup a Trial License of 90 days<\/p>

Create Trial Citrix Licenses<\/h3>
  1. Navigate to www.citrix.com<\/a>\u00a0and select Sign In<\/b> (located in the upper right hand corner).<\/div><\/li>
  2. Sign in using your My Account login credentials\u00a0<\/div><\/li>
  3. Hover over the Downloads <\/b>Tab and select Free Trials<\/b>\u00a0<\/div><\/li>
  4. Select the\u00a0product you are trying to evaluate\u00a0<\/div><\/li>
  5. Proceed to follow the prompts to request the product of choice\u00a0<\/div><\/li><\/ol>","protected":false},"excerpt":{"rendered":"

    Recently when trying to login to a Citrix XenApp Server ( OS Server 2012 R2 ) users were getting a frozen Welcome Screen. The loading ‘Circle” would […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[646,2710,2708,2709],"class_list":["post-3733","post","type-post","status-publish","format-standard","hentry","category-random","tag-citrix","tag-server-2012r2","tag-trial-period-expired","tag-xenapp"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/3733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/comments?post=3733"}],"version-history":[{"count":1,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/3733\/revisions"}],"predecessor-version":[{"id":3734,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/3733\/revisions\/3734"}],"wp:attachment":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/media?parent=3733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/categories?post=3733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/tags?post=3733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}