{"id":3694,"date":"2018-10-08T05:26:24","date_gmt":"2018-10-08T05:26:24","guid":{"rendered":"https:\/\/pariswells.com\/blog\/?p=3694"},"modified":"2018-10-08T05:26:24","modified_gmt":"2018-10-08T05:26:24","slug":"delay-in-recieving-emails-from-mailchimp-in-mimecast","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/random\/delay-in-recieving-emails-from-mailchimp-in-mimecast","title":{"rendered":"Delay in recieving emails from Mailchimp in Mimecast"},"content":{"rendered":"<p>Recently had a customer that was getting 15 &#8211; 20 minute delays in receiving emails from MailChimp. The same email to services such as Office 365 ,\u00a0Gmail and other email providers came through straight away.<\/p><p>We had whitelisted Mailchimps IP&#8217;s per below from Greylisting and Spam to no avail. The Message tracking proved that the message wasn&#8217;t hitting the Administration console for the 15 Minutes delay<\/p><p><span style=\"font-size: small;\">Source IP Ranges (n.n.n.n\/x):\u00a0<br \/><a href=\"https:\/\/protect-au.mimecast.com\/s\/CqWtCNLwN2cZ89otm7lN2?domain=205.201.128.0\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\">205.201.128.0\/20<\/a><br \/><a href=\"https:\/\/protect-au.mimecast.com\/s\/1xeDCOMxO2cNjw3fvUm0p?domain=198.2.128.0\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\">198.2.128.0\/18<\/a><br \/><a href=\"https:\/\/protect-au.mimecast.com\/s\/ger9CP7yP9i0RZQT1P0Sr?domain=148.105.0.0\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"NotApplicable\">148.105.0.0\/16<\/a><br \/><\/span><\/p><p>&nbsp;<\/p><p>We lodged a Mimecast support ticket and got this escalated to Level 2 and waited a week for a response. In the end a retry of the issue with the technician came through straight away which means there must have been a block somewhere in Mimecast<\/p>","protected":false},"excerpt":{"rendered":"<p>Recently had a customer that was getting 15 &#8211; 20 minute delays in receiving emails from MailChimp. The same email to services such as Office 365 ,\u00a0Gmail [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[2125,778,1797],"class_list":["post-3694","post","type-post","status-publish","format-standard","hentry","category-random","tag-delay","tag-mailchimp","tag-mimecast"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/3694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/comments?post=3694"}],"version-history":[{"count":1,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/3694\/revisions"}],"predecessor-version":[{"id":3695,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/3694\/revisions\/3695"}],"wp:attachment":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/media?parent=3694"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/categories?post=3694"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/tags?post=3694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}