{"id":3530,"date":"2018-08-03T08:28:21","date_gmt":"2018-08-03T08:28:21","guid":{"rendered":"https:\/\/pariswells.com\/blog\/?p=3530"},"modified":"2018-08-03T08:42:35","modified_gmt":"2018-08-03T08:42:35","slug":"how-to-recover-deleted-deleted-aka-hard-deleted-items-in-office-365-with-legal-hold","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/research\/how-to-recover-deleted-deleted-aka-hard-deleted-items-in-office-365-with-legal-hold","title":{"rendered":"How to recover, deleted ( deleted ) AKA hard deleted items in Office 365 with Legal Hold"},"content":{"rendered":"\n<p>So you have a user who you have enabled Legal Hold <g class=\"gr_ gr_5 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace\" id=\"5\" data-gr-id=\"5\">on ,<\/g> who had gone and deleted all his emails then deleted them out of recovery bin ( e.g. Shift Delete )\u00a0<\/p>\n\n\n\n<p>The workflow for Exchange ( 365 ) email deletions :\u00a0<\/p>\n\n\n\n<p>&#8211;<g class=\"gr_ gr_20 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins doubleReplace replaceWithoutSep\" id=\"20\" data-gr-id=\"20\">Item<\/g> gets deleted and goes to <g class=\"gr_ gr_6 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace\" id=\"6\" data-gr-id=\"6\">deleted<\/g> Items<br\/>-Items <g class=\"gr_ gr_21 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar multiReplace\" id=\"21\" data-gr-id=\"21\">gets<\/g> deleted from deleted items goes to deleted items recovery which has a default age of 14 days ( <a href=\"https:\/\/docs.microsoft.com\/en-us\/exchange\/recipients-in-exchange-online\/manage-user-mailboxes\/change-deleted-item-retention\">can be increased to max of 30 days<\/a> )<br\/>-Items go to legal hold ( Folder called Deletions or Purges under Recoverable Items forever ( <a href=\"https:\/\/flamingkeys.com\/enable-litigation-hold-for-all-mailboxes-in-office-365\/\">Only if it is enabled on the user account<\/a> )\u00a0<\/p>\n\n\n\n<p>Instead of performing <g class=\"gr_ gr_39 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar multiReplace\" id=\"39\" data-gr-id=\"39\">a <g class=\"gr_ gr_40 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace\" id=\"40\" data-gr-id=\"40\">eDiscovery<\/g><\/g> on the whole <g class=\"gr_ gr_42 gr-alert gr_gramm gr_inline_cards gr_run_anim Style multiReplace\" id=\"42\" data-gr-id=\"42\">mailbox ,<\/g> downloading the PST then restoring the folder you can actually use\u00a0MFCMAPI\u00a0<\/p>\n\n\n\n<p>On a PC with Outlook installed , grant the logged in user full permission to the mailbox you want restoring ( or login as the user ) and make sure the mailbox you are trying to access is in Outlook<br\/><\/p>\n\n\n\n<p>Install MFCMAPI and open the tool.<\/p>\n\n\n\n<p>Go to\u00a0<strong>Tools<\/strong>\u00a0and select\u00a0<strong>Options<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.licdn.com\/dms\/image\/C4E12AQG72cV7koI-Lg\/article-inline_image-shrink_1000_1488\/0?e=1538611200&amp;v=beta&amp;t=00E6VDeKbqh9RJlb-4eI4v22vWLOLNYEpxcvfOo51XA\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Enable the\u00a0<strong>MDB_ONLINE<\/strong>\u00a0and\u00a0<strong>MAPI_NO_CACHE<\/strong>\u00a0option.\u00a0<strong>OK.<\/strong><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.licdn.com\/dms\/image\/C4E12AQGVnT7fk7Vu5w\/article-inline_image-shrink_1000_1488\/0?e=1538611200&amp;v=beta&amp;t=Th3tSpAEl-fSoXLk6W_LCDzQ_kDWMdIACeCcR4rr8ZU\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Go to\u00a0<strong>Session<\/strong>\u00a0and select\u00a0<strong>Logon<\/strong>.\u00a0<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.licdn.com\/dms\/image\/C4E12AQEMQcj1UytolQ\/article-inline_image-shrink_1000_1488\/0?e=1538611200&amp;v=beta&amp;t=qyewNClzEhJ35tebVWxUSrEWcM-DzJ2A-9T6WIKNiPI\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Once click on Logon, it will pop-up with your configured outlook profile and choose the profile, else you can open required profile.\u00a0<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.licdn.com\/dms\/image\/C4E12AQGUVRahk4Nyiw\/article-inline_image-shrink_1500_2232\/0?e=1538611200&amp;v=beta&amp;t=I9rhaiHLlwPqs1vQIppI-nQTJkUYQBLNBgZTEgITKZM\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Double Click on the profile, Expand the folder\u00a0<strong>Root Container<\/strong>.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.licdn.com\/dms\/image\/C4E12AQHxsYk7B4SsSQ\/article-inline_image-shrink_400_744\/0?e=1538611200&amp;v=beta&amp;t=1xCzL5xeJ5tIpy8I-Y8OXbKSPzS3c26_LSNrNK_Dw9o\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Map into\u00a0<strong>Recoverable Items<\/strong>\u00a0under the Root Container folder and expand.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.licdn.com\/dms\/image\/C4E12AQFaYBpRRaab2A\/article-inline_image-shrink_1500_2232\/0?e=1538611200&amp;v=beta&amp;t=_0sL3iVyFMyWWs7-YrxIn5V1xF1S53kAV_Ls5stwUjs\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Here,\u00a0Look into Deletion and Purges only. Right click on Deletions and select\u00a0<strong>open Content table.<\/strong><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.licdn.com\/dms\/image\/C4E12AQGNNDikg410VQ\/article-inline_image-shrink_400_744\/0?e=1538611200&amp;v=beta&amp;t=ZdYn9G1IWaoVQdtlckwyU5uLFfnk0HCyUbnUR2uc3tw\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>If you find any deleted items, proceed step 11 to step 13. Else follow the same procedure with Purges folder.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.licdn.com\/dms\/image\/C4E12AQGWtzg9NHMnNA\/article-inline_image-shrink_1500_2232\/0?e=1538611200&amp;v=beta&amp;t=IeOWo45qguCrHXv1hDaMqBcM9y6DjmC-L4OSQocKy5w\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Found all deleted mailbox items in Purges. Total 2119 deleted mailboxes, its appear in the bottom.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.licdn.com\/dms\/image\/C4E12AQFXtLrj-El5NQ\/article-inline_image-shrink_1000_1488\/0?e=1538611200&amp;v=beta&amp;t=KsNwNhxs4qK060Shf9XBAFAGgU-EZ5XAAbIq_T-HmfA\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Review and select required deleted items to restore and copy the messages.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.licdn.com\/dms\/image\/C4E12AQFf5MJRgfosQQ\/article-inline_image-shrink_1500_2232\/0?e=1538611200&amp;v=beta&amp;t=uIdGrPoMTlCmVFWg7T2yeYQKiAgQ5ySOidmU2BX0cFo\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Go to\u00a0<strong>Top of Information Store\u00a0<\/strong>available in the Root Container folder. Expand the TIS folder and choose your desired path to restore deleted items.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.licdn.com\/dms\/image\/C4E12AQGxLlZNhlzF1w\/article-inline_image-shrink_1000_1488\/0?e=1538611200&amp;v=beta&amp;t=89qPnc512zgKUafpo9kzui2ocRk-7y9Huu9ibYKQUxA\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>If required, create sub folder in your mailbox and past the same items into sub folder. I created a sub folder (deleted) under the Sent Items.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.licdn.com\/dms\/image\/C4E12AQF-vUCCsdigNQ\/article-inline_image-shrink_1000_1488\/0?e=1538611200&amp;v=beta&amp;t=1zaFy5JZajlCTTvYtGzJtZjRIOWBgQO60QPOo3awlA0\" alt=\"\"\/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Once you paste, make sure your Outlook profile is active, Wait some time to get reflected in both Outlook and OWA.<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/media.licdn.com\/dms\/image\/C4E12AQHotZum0mvJLQ\/article-inline_image-shrink_400_744\/0?e=1538611200&amp;v=beta&amp;t=e3TPutWF7YgGDmYfmA2Dq-nVbWfNKu3UW5iGehIjtuU\" alt=\"\"\/><\/figure>\n\n\n\n<p>Reflected in Outlook and Outlook web access.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>So you have a user who you have enabled Legal Hold on , who had gone and deleted all his emails then deleted them out of recovery [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[2596,2597,2599,2602,2598],"class_list":["post-3530","post","type-post","status-publish","format-standard","hentry","category-research","tag-deletions","tag-purges","tag-recovery","tag-restore-items","tag-shift-delete"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/3530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/comments?post=3530"}],"version-history":[{"count":2,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/3530\/revisions"}],"predecessor-version":[{"id":3533,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/3530\/revisions\/3533"}],"wp:attachment":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/media?parent=3530"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/categories?post=3530"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/tags?post=3530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}