{"id":2710,"date":"2017-09-11T07:20:32","date_gmt":"2017-09-11T07:20:32","guid":{"rendered":"http:\/\/pariswells.com\/blog\/?p=2710"},"modified":"2017-09-11T07:20:32","modified_gmt":"2017-09-11T07:20:32","slug":"outlook-2016-does-not-search-current-folder","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/research\/outlook-2016-does-not-search-current-folder","title":{"rendered":"Outlook 2016 does not Search Current Folder"},"content":{"rendered":"<p>Shared mailbox is added as a second exchange account in cached mode in outlook 2016. Microsoft does not recommend to add shared mailbox as a separate account in outlook. This is non-supportive scenario for us. However we can provide best effort support in this case. We tried following steps to resolve the issue,<\/p><ul><li>We were not able to search items in current folder but Subfolders; All Outlook Items; Current Mailbox; All Mailboxes in cache mode.<\/li><li>We were able to search items in current folder in online mode.<\/li><li>Unchecking download shared folder from account settings did not make any difference.<\/li><li>Issue is reproducible in safe mode, different machines, different networks, new user profile and other user who has access to this shared folder.<\/li><li>If we add normal user account to outlook, search works fine.<\/li><li>Outlook and windows are up to date.<\/li><li>Rebuilding indexing did not fix the issue.<\/li><li>Unchecking search option, &#8220;Improve search speed by limiting the number of results shown&#8221; did not make any difference.<\/li><li>Search works fine in current folder after auto mapping of shared mailbox in outlook by running PowerShell commandlet,<\/li><\/ul><p>&nbsp;<\/p><p>Please find below search scopes in Outlook,<\/p><p>&nbsp;<\/p><table width=\"557\"><tbody><tr><td width=\"239\"><p><strong>Shared mailbox configuration<\/strong><\/p><\/td><td width=\"216\"><p><strong>Allowed Search Scopes<\/strong><\/p><\/td><td width=\"103\"><p><strong>Search Provider<\/strong><\/p><\/td><\/tr><tr><td width=\"239\"><p>Added via Advanced tab with Download<br \/>Shared Folders turned on<\/p><\/td><td width=\"216\"><p>Current Folder<\/p><\/td><td width=\"103\"><p>WDS<\/p><\/td><\/tr><tr><td width=\"239\"><p>Added via Advanced tab with Download<br \/>Shared Folders turned off<\/p><\/td><td width=\"216\"><p>Current Folder; All Subfolders<\/p><\/td><td width=\"103\"><p>Exchange Search<\/p><\/td><\/tr><tr><td width=\"239\"><p>AutoMapped with Download Shared<br \/>Folders turned on<\/p><\/td><td width=\"216\"><p>Current Folder<\/p><\/td><td width=\"103\"><p>WDS<\/p><\/td><\/tr><tr><td width=\"239\"><p>AutoMapped with Download Shared<br \/>Folders turned off<\/p><\/td><td width=\"216\"><p>Current Folder; All Subfolders;<\/p><\/td><td width=\"103\"><p>Exchange Search<\/p><\/td><\/tr><tr><td width=\"239\"><p>Second Exchange account in cached mode<\/p><\/td><td width=\"216\"><p>Current Folder; All Subfolders;<br \/>All Mail Items; All Outlook Items<\/p><\/td><td width=\"103\"><p>WDS<\/p><\/td><\/tr><tr><td width=\"239\"><p>Second Exchange account in online mode<\/p><\/td><td width=\"216\"><p>Current folder; All Subfolders;<br \/>All Mail Items; All Outlook Items<\/p><\/td><td width=\"103\"><p>Exchange Search<\/p><\/td><\/tr><\/tbody><\/table><p>&nbsp;<\/p><p>Reference: <a href=\"https:\/\/blogs.technet.microsoft.com\/outlooking\/2014\/04\/28\/understanding-search-scopes-in-microsoft-outlook\/\">https:\/\/blogs.technet.microsoft.com\/outlooking\/2014\/04\/28\/understanding-search-scopes-in-microsoft-outlook\/<\/a><\/p><p>&nbsp;<\/p><ul><li>As the size of OST is around 20 GB so you may face performance issues in outlook while accessing secondary mail.<\/li><\/ul><p>&nbsp;<\/p><p>Reference:<\/p><p><a href=\"https:\/\/support.microsoft.com\/en-us\/help\/3115602\/performance-problems-when-you-try-to-access-folders-in-a-secondary-mai\">https:\/\/support.microsoft.com\/en-us\/help\/3115602\/performance-problems-when-you-try-to-access-folders-in-a-secondary-mai<\/a><\/p><p>&nbsp;<\/p><p><a href=\"https:\/\/support.office.com\/en-us\/article\/Reduce-the-size-of-Outlook-Data-Files-pst-and-ost-E4C6A4F1-D39C-47DC-A4FA-ABE96DC8C7EF?ui=en-US&amp;rs=en-US&amp;ad=US\">https:\/\/support.office.com\/en-us\/article\/Reduce-the-size-of-Outlook-Data-Files-pst-and-ost-E4C6A4F1-D39C-47DC-A4FA-ABE96DC8C7EF?ui=en-US&amp;rs=en-US&amp;ad=US<\/a><\/p><p>&nbsp;<\/p><p><a href=\"https:\/\/support.microsoft.com\/en-us\/help\/2759052\/you-may-experience-application-pauses-if-you-have-a-large-outlook-data\">https:\/\/support.microsoft.com\/en-us\/help\/2759052\/you-may-experience-application-pauses-if-you-have-a-large-outlook-data<\/a><\/p><p>&nbsp;<\/p><p><a href=\"http:\/\/go.microsoft.com\/fwlink\/?LinkID=267344\">http:\/\/go.microsoft.com\/fwlink\/?LinkID=267344<\/a><\/p><p>&nbsp;<\/p><p><a href=\"https:\/\/support.office.com\/en-us\/article\/Fixes-or-workarounds-for-recent-issues-in-Outlook-for-Windows-ecf61305-f84f-4e13-bb73-95a214ac1230\">https:\/\/support.office.com\/en-us\/article\/Fixes-or-workarounds-for-recent-issues-in-Outlook-for-Windows-ecf61305-f84f-4e13-bb73-95a214ac1230<\/a><\/p><p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Shared mailbox is added as a second exchange account in cached mode in outlook 2016. Microsoft does not recommend to add shared mailbox as a separate account [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2710","post","type-post","status-publish","format-standard","hentry","category-research"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/2710","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/comments?post=2710"}],"version-history":[{"count":2,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/2710\/revisions"}],"predecessor-version":[{"id":2743,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/2710\/revisions\/2743"}],"wp:attachment":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/media?parent=2710"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/categories?post=2710"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/tags?post=2710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}