{"id":186,"date":"2009-03-10T11:19:14","date_gmt":"2009-03-10T11:19:14","guid":{"rendered":"http:\/\/pariswells.com\/blog\/?p=186"},"modified":"2009-03-10T11:19:14","modified_gmt":"2009-03-10T11:19:14","slug":"blackberry-enterprise-server-activation-issue-activation-request-failed-service-connection-is-unavailable","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/fixes\/blackberry-enterprise-server-activation-issue-activation-request-failed-service-connection-is-unavailable","title":{"rendered":"Blackberry Enterprise Server Activation Issue &#8211; Activation Request Failed &#8211; Service Connection Is Unavailable"},"content":{"rendered":"<a href=\"http:\/\/pariswells.com\/blog\/wp-content\/uploads\/2009\/03\/pic_blackberry_enterprise_software2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-187 img-responsive\" title=\"blackberry_enterprise_server\" src=\"http:\/\/pariswells.com\/blog\/wp-content\/uploads\/2009\/03\/pic_blackberry_enterprise_software2.jpg\" alt=\"blackberry_enterprise_server\" width=\"193\" height=\"217\" \/><\/a>\r\n\r\nAfter wiping a device and updating it to the lastest forware using blackberry desktop manager, the device didn&#8217;t register with the blasckberry network. Upon trying to register the device with the BES server a message is displayed\r\n\r\n<strong>&#8220;&#8216;acquiring service connection&#8221;<\/strong>\r\n\r\nAfter a short wait the following is displayed\r\n\r\n<strong>&#8216;Activation Request Failed &#8211; Service Connection Is Unavailable&#8217;.<\/strong>\r\n\r\nThis issue is down to the device not being able to connect to the 3G network. Usually confirmed by the top right of the blackberry screen having a lower case gprs instead of capitals ( GPRS )\r\n\r\nIf your device is definately on a data plan from the provider that supports blackberry and has been working before try this fix\r\n\r\nPerform a Hard Reset (pull the battery out WITHOUT turning the Blackberry off (VERY IMPORTANT THIS!))\r\n\r\nWait 5 seconds and put the battery back in and wait for the 3-5 mins until the device restarts\r\n\r\nIf this is a new device and you are\u00a0not sure if your service provider has enabled blackberry support on your data plan give them a call!","protected":false},"excerpt":{"rendered":"<p>After wiping a device and updating it to the lastest forware using blackberry desktop manager, the device didn&#8217;t register with the blasckberry network. Upon trying to register [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[139,143,140,142,141],"class_list":["post-186","post","type-post","status-publish","format-standard","hentry","category-fixes","tag-acquiring-service-connection","tag-activation-request-failed","tag-activation-request-failed-service-connection-is-unavailable","tag-blackberry-enterprise-server-activation","tag-blackberry-hard-reset"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/comments?post=186"}],"version-history":[{"count":1,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/186\/revisions"}],"predecessor-version":[{"id":188,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/186\/revisions\/188"}],"wp:attachment":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/media?parent=186"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/categories?post=186"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/tags?post=186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}