{"id":186,"date":"2009-03-10T11:19:14","date_gmt":"2009-03-10T11:19:14","guid":{"rendered":"http:\/\/pariswells.com\/blog\/?p=186"},"modified":"2009-03-10T11:19:14","modified_gmt":"2009-03-10T11:19:14","slug":"blackberry-enterprise-server-activation-issue-activation-request-failed-service-connection-is-unavailable","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/fixes\/blackberry-enterprise-server-activation-issue-activation-request-failed-service-connection-is-unavailable","title":{"rendered":"Blackberry Enterprise Server Activation Issue – Activation Request Failed – Service Connection Is Unavailable"},"content":{"rendered":"\"blackberry_enterprise_server\"<\/a>\r\n\r\nAfter wiping a device and updating it to the lastest forware using blackberry desktop manager, the device didn’t register with the blasckberry network. Upon trying to register the device with the BES server a message is displayed\r\n\r\n“‘acquiring service connection”<\/strong>\r\n\r\nAfter a short wait the following is displayed\r\n\r\n‘Activation Request Failed – Service Connection Is Unavailable’.<\/strong>\r\n\r\nThis issue is down to the device not being able to connect to the 3G network. Usually confirmed by the top right of the blackberry screen having a lower case gprs instead of capitals ( GPRS )\r\n\r\nIf your device is definately on a data plan from the provider that supports blackberry and has been working before try this fix\r\n\r\nPerform a Hard Reset (pull the battery out WITHOUT turning the Blackberry off (VERY IMPORTANT THIS!))\r\n\r\nWait 5 seconds and put the battery back in and wait for the 3-5 mins until the device restarts\r\n\r\nIf this is a new device and you are\u00a0not sure if your service provider has enabled blackberry support on your data plan give them a call!","protected":false},"excerpt":{"rendered":"

After wiping a device and updating it to the lastest forware using blackberry desktop manager, the device didn’t register with the blasckberry network. Upon trying to register […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[14],"tags":[139,143,140,142,141],"class_list":["post-186","post","type-post","status-publish","format-standard","hentry","category-fixes","tag-acquiring-service-connection","tag-activation-request-failed","tag-activation-request-failed-service-connection-is-unavailable","tag-blackberry-enterprise-server-activation","tag-blackberry-hard-reset"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t