{"id":1614,"date":"2015-06-25T01:44:53","date_gmt":"2015-06-25T01:44:53","guid":{"rendered":"http:\/\/pariswells.com\/blog\/?p=1614"},"modified":"2015-06-25T01:44:53","modified_gmt":"2015-06-25T01:44:53","slug":"email-in-outlook-not-showing-up-attachments-but-paperclip-icon-shows","status":"publish","type":"post","link":"https:\/\/pariswells.com\/blog\/random\/email-in-outlook-not-showing-up-attachments-but-paperclip-icon-shows","title":{"rendered":"Email in Outlook not showing up attachments but PaperClip Icon Shows"},"content":{"rendered":"\r\n<p>A user was experiencing this issue.\u00a0Forwarding the email back to the user and another user showed the attachment fine.<\/p>\r\n<p>The attachment showed on mobile devices\/webmail and also via a third party Outlook Attachment Add in<\/p>\r\n<p>Looking at the headers of the email the Mime type was\u00a0<strong>multipart\/alternative<\/strong> this should be encoded to\u00a0<strong>multipart\/mixed<\/strong><\/p>\r\n<p>multipart\/alternative is for sending text\/html and text\/plain versions of a message, and multipart\/mixed is for adding attachments.<\/p>\r\n<p>1) Speak to user sending mail to find out why emails are being sent as <strong>multipart\/alternative<\/strong><\/p>\r\n<p>2) Create a hub transport rule to re-write\u00a0<strong>multipart\/alternative <\/strong>to<strong>\u00a0multipart\/mixed<\/strong><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>A user was experiencing this issue.\u00a0Forwarding the email back to the user and another user showed the attachment fine. The attachment showed on mobile devices\/webmail and also [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[933,1055,1057,1056],"class_list":["post-1614","post","type-post","status-publish","format-standard","hentry","category-random","tag-attachments","tag-multipartalternative","tag-multipartmixed","tag-pdf"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/1614","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/comments?post=1614"}],"version-history":[{"count":1,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/1614\/revisions"}],"predecessor-version":[{"id":1615,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/posts\/1614\/revisions\/1615"}],"wp:attachment":[{"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/media?parent=1614"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/categories?post=1614"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pariswells.com\/blog\/wp-json\/wp\/v2\/tags?post=1614"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}