Posts Tagged ‘reset’


We have successfully reset the TeamViewer ID(s) you submitted via the form provided earlier.

We acknowledge that you are using TeamViewer for private use only on these devices.


I have been reset but I’m still getting the message saying I’m using TeamViewer commercially. What can I do?

If you are still getting the pop-up saying you are using TeamViewer commercially, it is most probably due to the fact that:

  1. the TeamViewer ID of the remote device you are trying to connect to might be flagged as being commercially used.
    Please keep in mind that a TeamViewer connection always involves two devices (TeamViewer IDs) and that we are presenting the pOpUp on both sides of the connection.
    If you think that this is not the case and that connecting to this device is private use, please repeat the process and fill out an additional form for this/these TeamViewer ID(s):

  2. the TeamViewer ID(s) that you submitted is/are invalid or do(es) not exist.
    In order to prevent this, please check if the data you have submitted is correct. To do so, please open your signed declaration (PDF-file) and check if the TeamViewer ID(s) you provided match(es) the TeamViewer ID(s) you are using.
    In this case, please repeat the process and fill out a new form for this/these TeamViewer ID(s):

Please note that if your usage pattern changes and your TeamViewer connections are deemed to be commercially flagged, your reset may be reverted at any time.

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Click here to Download the software


Install 32bit or 64bit depending on server , install ALL the Management Tools

Open Powershell as Administrator and with Domain Admin Writes and run

Import-module AdmPwd.PS  



Make sure the above says Sucess

In the same Powershell Window you need to declare the OU’s where the computers will live

Set-AdmPwdComputerSelfPermission -OrgUnit <name of the OU to delegate permissions>

Now you want to see who have access to look at the password in the OU

Find-AdmPwdExtendedrights -identity “OU NAME”

Add or remove permissions via : 

Set-AdmPwdReadPasswordPermission -OrgUnit <name of the OU to delegate permissions> -AllowedPrincipals <users or groups>

Group Policy

On the PC you installed the LAPS tool to ,  copy the following files : 

C:\Windows\PolicyDefinitions\AdmPwd.admx to ( ON a domain controller ) C:\Windows\SYSVOL\domain\Policies\PolicyDefinitions\

C:\Windows\PolicyDefinitions\en-US\AdmPwd.adml to ( ON a domain controller ) C:\Windows\SYSVOL\domain\Policies\PolicyDefinitions\en-US\AdmPwd.adml 

Now create a Group Policy and Apply to the computers you would like to have self managed local Administrator Password



How to find password using Gui

On the PC installed with LAPS , run  : C:\Program Files\LAPS\AdmPwd.UI.exe and enter the computer name to find the password

Use Powershell : 

Get-AdmPwdPassword -Computername "%COMPUTERNAME%"

To reset password Immediately :

 Reset-AdmPwdPassword -ComputerName <computername>


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Login to the Virtual Appliance with the root user you setup during the wizard (

ls /opt/apc/powerchute/group1/

sudo vi pcnsconfig.ini

Under NetworkManagementCard press the insert key and enter the below

Press Escape , then press


Now restart the service

sudo /etc/init.d/PowerChute stop

sudo /etc/init.d/PowerChute start
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On a new deployment of Citrix , the Print Spooler would crash and then stop. This means you cannot remove any errored drivers. You will need to reset the Print Spooler manually in the registry

Stage 1

  1. Go into the registry by typing REGEDIT into the run dialog box
  2. Export
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print Key as a backup
  3. Navigate to the following keys:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environment\Windows NT x86  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64
  4. In these keys, there should be two subkeys
    Drivers ( Version 3 and Version 4 )
    Print Processors
  5. Delete Any Physical Printer Drivers you have added ( easier to re-add these then reinstalling Doc Converters )
  6. Try Starting Print Spooler to see if this fixes it

Stage 2

  1. In Explorer, rename everything in this folder
    and c:\windows\system32\spool\drivers\x64
  2. Try Starting Print Spooler to see if this fixes it

Stage 3

  1. Navigate to the following key:
  2. In this key, there should be 7 subkeys
    BJ Language Monitor
    Local Port
    Microsoft Document Imaging Writer Monitor
    Microsoft Shared Fax Monitor
    Standard TCP/IP Port
    USB Monitor
    WSD Port
  3. If there are any extra keys, export them and delete them.
  4. Try Starting Print Spooler to see if this fixes it

There is also an application that can help you with this

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If you have a server which isn’t syncing and there is an Active Alert on the VPG Page stating the VM is powered off and you have confirmed it is on, try the following.

Log into ZertoServer – Stop the Zerto Virtual Manager service. From the following location, rename the following folders to “orignalName”_backup; PublicCloudReflection,VCDReflection & VCenterReflection. Start the Service. New folders should appear and start populating.

Migrate the server from one host to another & refresh the Zerto management page. The alert for the server being offline should be gone,


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Had a user who was getting blank screens when opening chat windows for Skype for Business and he couldn’t see text or type in messaging window so I thought I’d reset all the settings :


Close Lync.exe

Close Outlook.exe


Delete Folder : \%AppData%\Roaming\Microsoft\Office\16.0\Lync

Delete in Registry following key:


3) Reopen Skype for Business

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omsa02[1]Find the correct version of Dell OpenManageServer Administrator vSphere Installation Bundle (VIB)

This will depend on your VMware ESXi Version for us it was 6  so this

Extract the .vib , and open VSphere VClient , navigate to the datastore explorer and use the gui to upload the file here

Enable SSH on the ESXi Server

Login to the server via putty as root

Run the below

esxcli software vib install -v /vmfs/volumes/%Datastorename%/%nameofvib%.vib


After installing you need to reboot the ESXi Server

Download the Download OpenManage Server Administrator Managed Node with the Same version as your VIB. For us it was 8.1 per below

click this link:

Install this on a machine which has network access to the ESXi Management IP

After installing , open the OpenManage Server administrator

Enter the  ESXi Management IP and Vmware username and password

Tick the Ignore certificate warnings

It should log you in , and you can edit the iDrac settings via Remote Access

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Sometimes Paper Size of Trays of a 4350 printer are getting randomly changed from A4 to Custom , which means when users next print to it , the printer asks to confirm the Tray for printing ( not automatic)


This is caused when users refill the printer tray with paper , after shutting the tray it asks them to confirm the paper type. If they click the Green Button ( blue arrow ) it will reset this to Custom. They need to be pressing the Back button to leave this to A4



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EMM ( Email Management ) Toolbar Filing Icons 8.5

green tick imanagegreen tick imanage2

EMM ( Email Management ) Toolbar Filing Icons 9.3

Stored in : C:\Program Files\Interwoven\WorkSite\iOutlook

– Filed to Worksite

– Filing Error

– Filed and user Forwarded Email

– Filed and user Replied to Email

– Queued ( Email is queued to be filed to worksite ) 

– Mail Sent and Filed to Worksite

– Mail Send and Forwarded and Filed to Worksite

– Mail sent and Replied to and Filed to Worksite

Filesite 9.3 Icons

C:\Program Files\Interwoven\WorkSite\iOutlook\Config

Icon File



Archived document


Checked Out document


Checked out and Related


Normal document


Normal Related document


Shortcut to document


Locked document


Locked Related document


Checkedout Compound document


compound checkedout related


Locked Compound document


locked compound related


Normal Compound document


Normal Compound Related document


How to reset Icons

Please close Outlook completely (make sure Outlook.exe is no longer running in task manager)

Change HKCU\Software\Interwoven\WorkSite\8.0\FileSite\IconForm Installed to 0

Delete HKCU\Software\Interwoven\WorkSite8.0\FileSite\Registered Databases

Reopen Outlook and you should see it re-register.

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